Tiana Chaisson

Work History

Williams Sonoma Inc

09.2017 - Current

Created look and feel of visual merchandising publications to better target specific audiences.
Communicated visual merchandising information and standards via in-store training and regular meetings.
Managed merchandising standards and maintained consistency across distribution channels.
Innovated and simplified planograms and merchandising strategies to improve processes and results.
Improved field teams' sales by coaching on merchandising techniques.
Oversaw visual merchandising for new store openings and store collateral change-outs.
Helped stores adapt spaces to accommodate merchandise within spatial constraints and inventory storage availability.
Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.

Last Call By Neiman Marcus

11.2011 - 10.2017

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
Executed in-season pricing strategies, promotions and markdowns to reach financial targets.
Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
Planned out sales cycles to develop and service accounts by using product marketing, prospecting, promotion and merchandising for product awareness and placement.
Set sales quotas, established performance expectations and visited retailers to optimize sales and customer service.
Communicated visual merchandising information and standards via in-store training and regular meetings.
Created look and feel of visual merchandising publications to better target specific audiences.
Managed merchandising standards and maintained consistency across distribution channels.

Between The Sheets

01.2001 - 01.2009

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.
Reviewed shift reports to understand current numbers and trends.
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.