Tiana Dedaskalou
Chandler,AZ
Summary
Experienced in client relationship management, ensuring satisfaction and loyalty. Utilizes strategic sales techniques to identify and capitalize on opportunities. Knowledge of CRM systems and effective communication for optimal results.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Inside Sales Representative
Priority1
Tempe, AZ
07.2026 - 09.2026
- Prospected and qualified B2B accounts through outbound calling and strategic follow-up, sustaining about 2 hours of daily talk time to open new client relationships.
- Led consultative discovery conversations with client decision-makers to uncover needs, overcome objections, and present tailored solutions, qualifying an average of 6 leads per week.
- Managed the sales pipeline, open opportunities, and client follow-up to support revenue growth and long-term account retention.
Beauty Advisor
Sephora at Kohl’s
Chandler, AZ
01.2026 - 07.2026
- Ranked second on the team in upselling and loyalty sign-ups using consultative selling and product demonstrations.
- Educated clients on product features and benefits, uncovered needs through questions, and guided purchases with tailored recommendations.
- Built lasting client relationships through personalized service and follow-up, generating repeat business.
Member
ProSales Club
08.2025 - 05.2026
- Networked with industry professionals to build relationships and gain exposure to sales and business development practices.
- Shadowed sales professionals to gain firsthand experience with prospecting, client engagement, and pipeline management.
Service Associate
Kohl’s
Chandler, AZ
11.2025 - 01.2026
- Exceeded sales goals by executing in-store Rewards and credit card promotions, averaging about five credit card applications per shift.
- Trained new associates on POS systems, store procedures, and sales initiatives, improving onboarding efficiency and team productivity.
- Resolved customer concerns in a fast-paced environment, prioritizing customer experience and positive feedback.
Front Desk Receptionist
The Edge Salon and Suites
Chandler, AZ
02.2023 - 03.2023
- Executed 200+ outbound calls per shift to re-engage inactive clients, generating appointment bookings and supporting revenue growth.
- Coordinated scheduling and client communications for four stylists and increased retail product sales through consultative recommendations.
Service Associate
Kohl’s
Chandler, AZ
11.2021 - 11.2022
- Processed purchases, returns, and price adjustments accurately at point-of-sale registers.
- Educated customers on Kohl's rewards, coupons, and credit card enrollment opportunities.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Education
Bachelor of Arts - Business Administration
W. P. Carey School of Business, Arizona State University
Tempe, AZ05.2026
Associate of Arts - General Business
Chandler-Gilbert Community College
Chandler, AZ05.2024
Skills
- Client-focused selling
- Outbound lead generation
- New Account Development
- Effective negotiation techniques
- Product presentation
- Experience with Microsoft Office applications
- Google Workspace proficiency
- Proficient in CRM platforms
- Networking proficiency
- Clear verbal and written communication
Certification
Professional Sales Certificate, Arizona State University
Timeline
Inside Sales Representative
Priority1
07.2026 - 09.2026
Beauty Advisor
Sephora at Kohl’s
01.2026 - 07.2026
Service Associate
Kohl’s
11.2025 - 01.2026
Member
ProSales Club
08.2025 - 05.2026
Front Desk Receptionist
The Edge Salon and Suites
02.2023 - 03.2023
Service Associate
Kohl’s
11.2021 - 11.2022
Bachelor of Arts - Business Administration
W. P. Carey School of Business, Arizona State University
Associate of Arts - General Business
Chandler-Gilbert Community College