Tiana Gonzalez
Barboursville ,VA
Summary
Developed strong organizational and data management skills in fast-paced pharmaceutical environment. Transitioning to new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to leverage these skills in dynamic and challenging new role.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
UVA Health
Charlottesville, VA
02.2025 - 09.2025
- Accurately filled and dispensed over 100+ prescriptions daily, ensuring patient safety and adherence to medication guidelines
- Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
- Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
- Maintained a clean and organized work area, including the pharmacy shelves and storage areas
- Processed insurance claims for patients' prescriptions using electronic systems such as HP software
- Educated patients on proper medication usage, storage requirements, and potential side effects during counseling sessions at pick-up or over the phone
- Collaborated with healthcare providers to obtain prior authorizations for certain medications when required by insurance companies
- Ensured compliance with all state and federal regulations regarding controlled substances handling and record-keeping procedures
- Trained new pharmacy technicians on standard operating procedures (SOPs), workflow processes, safety protocols, etc
- Participated in staff meetings and training sessions to stay updated on new drugs, regulations, and best practices within the field of pharmacy
- Used apps such as Microsoft office to communicate with other co-workers through teams, outlook, zoom, etc.
Overnight Stocker
Walmart
Ruckersville, VA
05.2024 - 09.2024
- Efficiently restocked shelves and organized inventory during overnight shifts, ensuring products were readily available for customers
- Maintained accurate records of incoming and outgoing merchandise, utilizing inventory management systems to track stock levels
- Collaborated with team members to unload delivery trucks and sort merchandise according to department specifications
- Implemented a systematic approach to organizing stockroom, optimizing space utilization and improving overall efficiency
- Performed regular quality checks on products to ensure freshness, proper labeling, and compliance with safety standards
- Assisted customers in locating items within the store, providing friendly and knowledgeable service
- Followed established safety protocols while handling hazardous materials or operating equipment
Personal Shopper
Walmart
Charlottesville, VA
11.2021 - 06.2022
- Help customers with needs, shop for online orders, deliver orders to customers, stocked merchandise.
Education
Nursing
Bryant & Stratton College
Richmond, VA04.2026
Cosmetology - Trade school
Charlottesville-Albemarle Tech
Charlottesville, VA06.2023
High school diploma - undefined
Albemarle High School
Charlottesville, VA06.2023
Skills
- Time Management
- Retail Sales
- Merchandising
- Phone etiquette
- Organizational Skills
- Sales
- Basic math
- Customer Service
- Cash register
- Food Safety
- Communication skills
- Computer Skills
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Pharmacy and customer records management
- Pharmacy software proficiency
- Healthcare regulations
- FDA and HIPAA compliance
- Labeling prescriptions
- Team collaboration
- Problem-solving skills
Timeline
Pharmacy Technician
UVA Health
02.2025 - 09.2025
Overnight Stocker
Walmart
05.2024 - 09.2024
Personal Shopper
Walmart
11.2021 - 06.2022
Cosmetology - Trade school
Charlottesville-Albemarle Tech
High school diploma - undefined
Albemarle High School
Nursing
Bryant & Stratton College