Work Preference
Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
Tiana Hernandez
Open To Work

Tiana Hernandez

Riverview

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Interpreter and translationsSupervisorLogistics Coordinator

Work Type

Full TimePart TimeContract WorkConsulting

Location Preference

RemoteHybrid
Location: Riverview, FL
Open to relocation: Yes

Salary Range

$51000/yr - $200000/yr

Summary

My work experience has taught me how to bring out the best in others to ensure success within the company. What gives me joy is problem solving, providing translation, and completing projects from start to finish. Helping onboard new agents for roles. Encourage and organize metrics to ensure goals are met without missing a step. Assisting in sales to ensure potential clients are enthusiastic to use our services.

Overview

9
9
years of professional experience

Work History

Interpreter and translations

FreeLance
02.2023 - Current
  • Delivered accurate English–Spanish interpretations and document translations for diverse clients, meeting tight deadlines.
  • Scoped projects with stakeholders and built clear timelines, terminology lists, and style guidance.
  • Onboarded and coached new interpreters; shared best practices to elevate team quality.
  • Implemented QA reviews to ensure consistency, tone, and compliance with client standards.
  • Coordinated remotely with global teams to align deliverables across time zones.
  • Remote

Administrative Assistant-Remote

House of Protection
Miami
12.2023 - 11.2024
  • Translated documents from English to Spanish for improved patient communication.
  • Managed scheduling of appointments and meetings to enhance operational efficiency.
  • Maintained accurate bookkeeping of expenses to support financial oversight.
  • Developed and executed marketing strategies for social media to increase community engagement.
  • Organized and facilitated community events and outreach programs to strengthen local partnerships.

Supervisor

RLX Logistics HQ
Charlotte
09.2021 - 12.2022
  • Negotiate, process, and submit insurance claims, ensuring accuracy of documentation and reports.
  • Analyze and investigate claims to determine company liability, assessing loss or damage costs.
  • Provide support to claimants and clients, resolving inquiries regarding policies and claims.
  • Train and mentor new agents, fostering a collaborative team environment.
  • Review performance metrics, supervising a team of 100 agents to achieve operational goals.
  • Remote

Logistics Coordinator

Lean Solutions Group
Colombia
09.2018 - 09.2021
  • Delivered customer service training, enhancing team skills and client relations.
  • Managed accounts payable and receivable, ensuring accurate and timely processing of payments.
  • Facilitated remote team meetings, developed SOP, focusing on KPIs and team building initiatives.
  • Engaged with potential clients to promote Lean Solutions Group services and address inquiries.
  • Provided valuable feedback during recruitment events to improve client satisfaction and service offerings.
  • Traveled to Chicago to meet with new clients, helped answer any concerns, and ensured they were satisfied with Lean Solutions Group.
  • Remote

Administrative Assistant-Remote

Community Consumers Group
Miami
01.2017 - 09.2021
  • Processed legal applications, including student, work, and political asylum visas.
  • Prepared comprehensive reports on client testimonials while ensuring confidentiality for sensitive cases.
  • Advocated for clients, providing resources and support throughout application processes.
  • Processed Payments
  • Interpreter- Spanish to English interpreter for client testimony. Provided services to victim outreach centers for disadvantage women and children.
  • Remote

Education

Diploma - Human Resources

Alison
02-2026

Operations Management Certification -

Alison
11.2020 - 03.2021

Associate of Arts - Business Adminstration

Nova Southeastern University
Davie, FL

Skills

  • Organizational leadership advisor
  • Team development specialist
  • Event coordination professional
  • Certified first aid provider
  • Accounting
  • Language interpreter

LANGUAGES

Spanish
English

Timeline

Administrative Assistant-Remote

House of Protection
12.2023 - 11.2024

Interpreter and translations

FreeLance
02.2023 - Current

Supervisor

RLX Logistics HQ
09.2021 - 12.2022

Operations Management Certification -

Alison
11.2020 - 03.2021

Logistics Coordinator

Lean Solutions Group
09.2018 - 09.2021

Administrative Assistant-Remote

Community Consumers Group
01.2017 - 09.2021

Diploma - Human Resources

Alison

Associate of Arts - Business Adminstration

Nova Southeastern University

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