Tiana Nieves
Baraboo
Summary
Reliable and hardworking professional whom works individually or in teams to serve several customers in various age groups. Experiences challenges and multitasking skills honed in fast-paced customer-focused environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender,Bottle Service,Waitress
Bobbers Island grill/The Reef
Wisconsin Dells
07.2023 - Current
- Developed good working relationships with fellow employees through effective communication.
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Processed payments accurately and efficiently with POS system.
- Performed opening and closing duties including restocking supplies.
Front Desk Associate
Caribbean Club Resort
Wisconsin Dells
03.2023 - 05.2023
- Assisted with the check-in process for guests by verifying information, issuing room keys, and providing directions to rooms.
- Processed guest payments through cash registers or credit card machines in an accurate manner.
- Utilized problem-solving skills to resolve customer complaints in an efficient manner.
- Answered phones, booked reservations, and responded to inquiries from customers.
Stylist
Maurices
Lake Delton
11.2022 - 01.2023
- Ensured that all styling areas were kept clean and organized at all times.
- Provided excellent customer service to ensure client satisfaction.
- Managed multiple tasks simultaneously while providing excellent customer service.
Sales associate
Old Navy Outlet
12.2021 - 04.2022
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Housekeeper
Atlantis Family and Waterpark Hotel
Wisconsin Dells
06.2020 - 03.2022
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Interacted pleasantly with clients and guests when performing daily duties.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Education
High School -
Baraboo High School
Baraboo06-2023
General Studies
Milwaukee Area Technical College
Milwaukee, WISkills
- Communication
- Patience
- Hard-working
- Attention to detail
- Organization skills
- Independent
- Hospitality service expertise
- Anticipating guest needs
- Strong multitasking
- Performance improvement
Certification
- Operator's license
References
Randy Blegen
Local customer
Phone: (608)-393-3503
Bo Schmitt
Part-time manager at Bobbers Island Grill/ The reef
phone:
Timeline
Bartender,Bottle Service,Waitress
Bobbers Island grill/The Reef
07.2023 - Current
Front Desk Associate
Caribbean Club Resort
03.2023 - 05.2023
Stylist
Maurices
11.2022 - 01.2023
Sales associate
Old Navy Outlet
12.2021 - 04.2022
Housekeeper
Atlantis Family and Waterpark Hotel
06.2020 - 03.2022
- Operator's license
High School -
Baraboo High School
General Studies
Milwaukee Area Technical College
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