TIANA PARKS
Glenwood,IL
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
15
15
years of professional experience
Work History
Lead Wellness Coordinator
University of Chicago
07.2021 - Current
- Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
- Facilitated open communication channels within the organization regarding wellness goals and progress updates, maintaining transparency and accountability among Leadership involved in the process.
- Participates in interviews, selection, and training of clerical employees.
- Assess and monitors daily performance, set productivity expectations, evaluates annual performances, and initiates progressive disciplinary action as needed.
Wellness Coordinator
UChicago Student Wellness Center
07.2021 - 12.2024
- Schedules appointments for University patients utilizing EPIC, and Point and Click electronic medical records.
- Provides introductory information to patients regarding Student Wellness Protocols.
- Respond to inquiries via phone, in-person, and email within a shared departmental inbox.
- Coordinates scheduling and order entry for physician orders.
- Exercise independent judgment regarding when to initiate emergency procedures.
- Utilizes phone skills to effectively communicate with patients, physicians, nurses, and other departmental staff.
Physical Therapy Technician
UChicago Medicine
04.2011 - 07.2021
- Orient and train outpatient and inpatient externs and residents on how to maintain a sterile environment by electively administering proper dressing changes to lower the risk of infection.
- Assist in the development and implementation of personalized treatment plans for patients, including providing guidance on exercises, activities, and equipment to enhance mobility and function.
- Coordinate and schedule appointments for patients, ensuring efficient use of time and resources for both the physical therapist and the patients.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Maintain precise and current patient records, including progress notes, treatment plans, and insurance information, in adherence to HIPAA regulations.
- Maintain a well-organized inventory of equipment and supplies used in physical therapy treatments, ensuring that all items are readily available and in good working condition.
- Assist in the recruitment and training of new Physical Therapy Technicians, ensuring they are adequately educated on their job responsibilities and expectations.
- Act as a resource for patients by answering questions and providing education on home exercises and self-care techniques to facilitate the continuation of therapy outside the clinic.
Physical Therapy Technician
Accelerated Rehabilitation Center
05.2010 - 04.2011
Exercise Physiologist Intern
Gottlieb Center for Fitness
08.2010 - 11.2010
Education
Bachelor of Arts - Exercise Science, Health and Wellness
Judson University
Elgin, IL12-2010
Skills
- Thrive in Fast Paste and Dynamic Environment
- Implementation of HIPAA Standards
- Effective Team Collaboration and Time Allocation
- Proficient in Quality Assurance
- Impactful in Issue Resolution
- Proficient in Handling Multiple Priorities
- Excellent Verbal and Written Communication
- Detail-Oriented Organizational Skills
- Proficient in Microsoft Office, Google Suite, and Zoom
- Autonomous Decision-Making
- Enhanced Analytical Thinking
Timeline
Lead Wellness Coordinator
University of Chicago
07.2021 - Current
Wellness Coordinator
UChicago Student Wellness Center
07.2021 - 12.2024
Physical Therapy Technician
UChicago Medicine
04.2011 - 07.2021
Exercise Physiologist Intern
Gottlieb Center for Fitness
08.2010 - 11.2010
Physical Therapy Technician
Accelerated Rehabilitation Center
05.2010 - 04.2011
Bachelor of Arts - Exercise Science, Health and Wellness
Judson University
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