TIANA SCALES
Bronx,NY
Summary
Attentive administrative team member with people skills and clerical talents to serve staff and guest needs. Reliable and self-motivated with judgment and knowledge to handle wide range of daily assignments. Professional and organized with good multitasking and time management abilities.
Overview
8
8
years of professional experience
Work History
Clerk Specialist
NYPD BRONX EAST SCHOOL SAFETY
The Bronx, NY
07.2024 - 08.2024
- Prepared comprehensive presentations using various software applications for delivery at internal meetings or external conferences.
- Maintained strict confidentiality when handling sensitive documents or discussing delicate personnel matters within the company culture.
- Streamlined inventory management through precise tracking of supplies usage and proactive reordering procedures.
- Increased accuracy of financial records by meticulously reviewing and reconciling account statements.
Bilingual Administrative Assistant
DocGo
New York, NY
09.2023 - 11.2023
- Scan the QR code on the guest's badge as they enter and leave the facility and bring any flagged guests to HERRC or DocGo supervisor attention In a timely manner
- Answered incoming calls and directed messages to correct party
- Set up and maintained filing systems and basic databases
- Greeted visitors upon arrival and directed guests to appropriate departments
Intake Specialist
Met Council
New York, NY
02.2023 - 04.2023
- Making appointments
- Worked with clients to identify specific issues and potential support options
- Maintained thorough records and produced detailed reports on client visits and histories
- Answered incoming calls and directed messages to correct party
Office Assistant
Renaissance Home Health Care
Bronx, NY
08.2021 - 05.2022
- Answer phones, transfer phone calls to different departments
- Complete CDPAP/ HHA applications
- Proofed documents and organized records, reports and files
- Greeted incoming visitors, and verified identification
- Input data and information into databases for tracking purposes
- Maintained organized internal filing systems for digital and hardcopy documentation
Internship Institution
Lindsay Wild-Cats Academy Charter School
Bronx, NY
06.2019 - 09.2019
- Answered incoming calls and directed messages to correct party
- Photocopied, faxed, and scanned office correspondence
- Greeted visitors upon arrival and directed guests to appropriate departments
Office Assistant
NYC Summer Youth Program
Bronx, NY
07.2017 - 10.2017
- Input data and information into databases for tracking purposes
- Maintained organized internal filing systems for digital and hardcopy documentation
- Answered telephone calls, took messages and distributed messages to appropriate personnel
Office Assistant
Montefiore Community Center
Bronx, NY
10.2016 - 04.2017
- Answered telephone calls, took messages and distributed messages to appropriate personnel
- Operated photocopiers, scanners, voicemail systems and facsimile machines
- Kept office documents well-organized and quickly retrieved files for team members
Education
HIGH SCHOOL DIPLOMA -
Charter High School For Law And Social Justice
The Bronx, NY06.2019
Skills
- Microsoft Word
- Translation
- Writing skills
- Communication Skills
- Research
- Windows
- Leadership
Timeline
Clerk Specialist
NYPD BRONX EAST SCHOOL SAFETY
07.2024 - 08.2024
Bilingual Administrative Assistant
DocGo
09.2023 - 11.2023
Intake Specialist
Met Council
02.2023 - 04.2023
Office Assistant
Renaissance Home Health Care
08.2021 - 05.2022
Internship Institution
Lindsay Wild-Cats Academy Charter School
06.2019 - 09.2019
Office Assistant
NYC Summer Youth Program
07.2017 - 10.2017
Office Assistant
Montefiore Community Center
10.2016 - 04.2017
HIGH SCHOOL DIPLOMA -
Charter High School For Law And Social Justice