Summary
Overview
Work History
Education
Skills
Jobtitle
Languages
Timeline
Generic
Tiana Skendzic

Tiana Skendzic

San Diego,USA

Summary

Experienced professional bartender and server with over 8 years of work history in the hospitality industry. Deep understanding of various spirits and their nuances. Excels in engaging customers on a personal level to ensure a memorable experience. Friendly and approachable demeanor dedicated to cultivating a loyal customer base through consistent delivery of exceptional service.

Overview

11
11
years of professional experience

Work History

Bartender and Server

JW Marriot
09.2020 - 07.2024
  • Developed and maintain a comprehensive knowledge of all food and beverage offerings, in order to make informed recommendations to guests
  • Served high customer volumes during special events, nights, and weekends.
  • Increased sales significantly by upselling higher-end products to customers.
  • Successfully handled all cash and card transactions

Bottle Service

Lavo
05.2016 - 02.2020
  • Maintained a professional and friendly attitude while providing bottle service to customers at Lavo nightclub, ensuring their satisfaction and repeat business
  • Built and maintained strong relationships with customers to ensure high level of customer satisfaction
  • Managed and organized the bottle service inventory, ensuring that all supplies are well-stocked and readily available for use

Server

Le Coucou
01.2014 - 03.2016
  • Took orders and provided recommendations on menu items. Ensured timely delivery of food and beverages
  • Helped customers with dietary restrictions, allergies and intolerances by working closely with kitchen staff on alternatives.
  • Maintained cleanliness and organization of tab

les and dining area

  • Handled cash and credit transactions correctly
  • •Provided excellent customer service to enhance dining experience

Education

Bachelors degree in Marketing -

Megatrend
Belgrade, Serbia
05.2012

Skills

  • Health codes compliance

  • Suggestive Selling

  • Payment Processing

  • Safe service compliance

  • Mixology

  • Outstanding customer service

  • Anticipating guest needs

  • Outgoing Personality

Jobtitle

Server and Bartender

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Serbian
Native or Bilingual
Russian
Limited Working

Timeline

Bartender and Server

JW Marriot
09.2020 - 07.2024

Bottle Service

Lavo
05.2016 - 02.2020

Server

Le Coucou
01.2014 - 03.2016

Bachelors degree in Marketing -

Megatrend
Tiana Skendzic