Paige Terry
Shawnee,OK
Summary
Friendly professional experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail. I’m amazing with customers, and know what it takes to bring them back. I bring hard work and loyalty to the table and that’s something you can’t pass up.
Hospitable professional committed to maximizing customer satisfaction and beverage sales. Talented in re-imagining classic cocktails and providing new culinary spin on drinks. Expertise in housekeeping and bar maintenance.
Overview
15
15
years of professional experience
Work History
Bartender/Restaurant Server
Chilis Resturant
Shawnee, OK
09.2012 - Current
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Balanced daily registers and generated sales reports for management.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Collected and organized daily till totals and tips.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Processed payments accurately and efficiently with POS system.
- Performed opening and closing duties including restocking supplies.
- Monitored bar inventory and promptly restocked low items before depletion.
- Trained new bartenders on drink preparation and upselling techniques.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Upsold customers from shelf to premium brands to help boost sales.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Effectively multitasked within fast-paced environment.
- Adhered to state regulations regarding serving alcohol responsibly.
- Made friendly conversation with customers to provide enjoyable bar experience.
Restaurant Cook
Red Lobster Restaurant
Shawnee, OK
06.2010 - 08.2012
- Maintained sanitation, health, and safety standards in the kitchen area.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries, and cookies.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Executed proper techniques when preparing menu item ingredients.
- Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
- Prepared and cooked meals according to restaurant recipes and standards.
- Garnished finished plates before delivering them to customers.
- Ensured that all menu items were prepared in a timely manner according to customer orders.
- Operated grills, deep fryers, ovens and other kitchen equipment safely.
- Replenished food items from inventory and rotated ingredients.
Education
High School Diploma -
Shawnee High School
Shawnee, OK05-2010
Some College (No Degree) -
Seminole State College
Seminole, OKSkills
- Beverage preparation
- Cocktail mixing
- Customer service
- Cash handling
- Sales reporting
- Team collaboration
- Upselling techniques
- Alcohol awareness
- Point of sale
- Professionalism
- Conflict resolution
- Time management
- Multitasking in rush
- Payment processing
- Health and safety compliance
- Attention to detail
- Effective communication
- Excellent judgment
- Drawer balancing
- Sales expertise
- Health codes compliance
- Engaging customers
- Safe service compliance
- Ability to lift 30 pounds
- Basic math
- Team training and development
- Decision-making
- Multitasking
- Problem-solving abilities
- Opening and closing procedures
- Highly reliable
- Cleanliness and hygiene
- Recipe and menu memorization
- Reliability
- Patience and tolerance
References
References available upon request.
Timeline
Bartender/Restaurant Server
Chilis Resturant
09.2012 - Current
Restaurant Cook
Red Lobster Restaurant
06.2010 - 08.2012
High School Diploma -
Shawnee High School
Some College (No Degree) -
Seminole State College