Summary
Overview
Work History
Education
Skills
Timeline
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Tiana Slayton

Canton

Summary

Dynamic Senior Bank Fraud Specialist at Discover Products with a proven track record in fraud detection and risk assessment. Enhanced security protocols and developed advanced algorithms, significantly improving fraud prevention measures. A resilient team player with exceptional communication skills, dedicated to achieving results and building strong client relationships.


Experienced with maintaining security and control within my limitations. Utilizes conflict resolution and de-escalation techniques to manage behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.

Overview

6
6
years of professional experience

Work History

Senior Bank Fraud Specialist

Discover Products
09.2023 - Current
  • Investigated suspicious activities to prevent fraudulent transactions.
  • Analyzed account information for patterns indicating potential fraud.
  • Mitigated risks by implementing comprehensive security protocols.
  • Enhanced fraud detection capabilities, developing advanced algorithms.
  • Reviewed transaction records for discrepancies, ensuring accuracy.

Sales Representative

Spectrum
03.2021 - 09.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Caregiver

First Light Home Care
06.2019 - 02.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.

Education

Nursing Diploma - LPN

Herzing University
Dearborn, MI
04-2026

High School Diploma -

Towpath Trail Highschool
Akron, OH
03-2023

Skills

  • Fraud detection
  • Risk assessment
  • Team player
  • Resilliance
  • Communication
  • Observational
  • Problem Solver

Timeline

Senior Bank Fraud Specialist

Discover Products
09.2023 - Current

Sales Representative

Spectrum
03.2021 - 09.2022

Caregiver

First Light Home Care
06.2019 - 02.2021

Nursing Diploma - LPN

Herzing University

High School Diploma -

Towpath Trail Highschool

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Tiana Slayton