TIANA WILHITE
Austin,TX
Summary
Dynamic leader with a proven track record, excelling in team leadership and operational efficiency. Expert in policy implementation, conflict resolution, and fostering a positive work environment. Successfully builds motivated teams which drives significant improvements in performance and productivity. Highly personable professional committed to helping people, building positive relationships, and providing outstanding support and guidance.
Overview
4
4
years of professional experience
Work History
Leasing Professional
Greystar Management
11.2025 - Current
- Promoted apartment homes and facilitated leasing tours to attract prospective tenants.
- Conducted walkthroughs of vacant units and configured model apartments to attract potential tenants.
- Developed promotional flyers to effectively communicate event details and attract target audiences.
- Managed follow-up processes for renewal agreements and delinquent resident accounts.
- Monitored resident adherence to renters insurance requirements.
General Manager
Sonic Drive In
03.2025 - Current
- Oversaw daily operations of business, ensuring efficiency and productivity.
- Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions.
- Prepared team schedules with focus on maintaining optimal employee coverage for business needs.
- Enhanced employee retention by implementing effective onboarding processes and continuous training programs.
- Managed full-cycle recruitment processes, from initial outreach to onboarding new hires.
Associate Manager
Sonic Drive In
05.2024 - 02.2025
- Assisted with hiring, training, and evaluating new staff members.
- Maximized employee performance with hands-on training and close mentoring.
- Maintained up-to-date employee records to assist in human resources planning.
- Assisted human resources department in administering benefits packages for employees while maintaining confidentiality of sensitive information.
Manager
Whataburger
02.2022 - 05.2023
- Maximized employee performance with hands-on training and close mentoring.
- Motivated employees using strategic leadership style.
- Resolved customer complaints in timely and effective manner.
- Analyzed sales data to identify trends and recommend adjustments in staffing and inventory management.
Education
High School Diploma - English Literature
Westwood
Austin, Texas05.2021
Skills
- Team leadership
- Conflict resolution
- Operational efficiency
- Policy implementation
- Team development
- Inventory management
- Problem solving
- Recruitment / human resources
- Employee onboarding and offboarding
- Resident retention
- Sales conversion
- Marketing
- Relationship management
- Event planning
Timeline
Leasing Professional
Greystar Management
11.2025 - Current
General Manager
Sonic Drive In
03.2025 - Current
Associate Manager
Sonic Drive In
05.2024 - 02.2025
Manager
Whataburger
02.2022 - 05.2023
High School Diploma - English Literature
Westwood