Tiana Williams
Reseda,CA
Summary
Seasoned professional with diverse experience in administrative support roles. Proven abilities include managing schedules, coordinating meetings, and handling correspondence. Strengths lie in strong communication skills, organizational prowess, and the ability to multitask effectively. Previous work has consistently delivered improved office efficiency and streamlined procedures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
First Steps For Kids
Calabasas, California
05.2025 - Current
- Implemented behavior intervention plans for children with developmental disabilities.
- Collaborated with team members to create tailored treatment strategies that addressed individual client needs.
- Partnered with supervisors to assess and document client progress, ensuring alignment with treatment goals.
- Observed and recorded client progress during therapy sessions.
- Engaged clients in play-based activities that enhanced social and developmental skills.
- Maintained a safe and supportive environment for clients during sessions.
Assistant
HandiestMann LLC
Reseda, CA
01.2025 - Current
- Collected new client information to facilitate project setup
- Updated clients on project and payment status to ensure clear communication
- Sent estimates & invoices to clients to streamline billing processes
- Drafted detailed estimates and invoices for client projects
- Maintained organized records of transactions and invoice submissions.
Crew Member
Jersey Mike's Subs
Tarzana, California
03.2024 - 05.2025
- Operated cash register and processed transactions accurately, enhancing customer satisfaction.
- Prepared sandwiches and salads according to customer specifications and quality standards.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Resolved customer complaints professionally, improving overall customer experience.
- Maintained cleanliness and organization of food preparation area and dining space to ensure compliance with health standards.
- Stocked supplies and ingredients, ensuring availability for daily operations and peak demand.
- Organized and restocked supplies to support operations and team productivity.
Data Entry & Filing Clerk
Maas & Marinovich
Encino, CA
03.2023 - 03.2024
- Streamlined filing systems for legal documents and client records, enhancing retrieval efficiency.
- Entered new data into filing systems, ensuring accuracy and organization.
- Processed incoming documents, ensuring proper categorization and storage.
- Leveraged document management software to ensure accurate tracking and archiving of files.
- Prepared and labeled files for easy access by legal staff members.
- Processed incoming mail, sorted documents, and distributed appropriately.
- Organized physical file cabinets by rearranging contents accordingly.
- Monitored records of all incoming and outgoing documents to uphold accuracy and completeness.
Seasonal Crew Member
See's Candies
Calabasas, California
10.2022 - 03.2023
- Assisted customers in selecting chocolates and candies.
- Provided excellent customer service, fostering a welcoming atmosphere for guests and encouraging repeat visits.
- Delivered product knowledge and tailored recommendations, helping customers make informed choices.
- Promoted additional products, increasing customer engagement and enhancing overall purchase experience.
- Maintained the cleanliness and organization of the candy display areas.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Handled packaging of candy orders for special occasions.
Education
Bachelor of Arts - Psychology
California State University, Northridge
Northridge, CA12-2026
Associate of Arts - Psychology
Los Angeles Pierce College
Woodland Hills, CA12-2024
Skills
- Customer service
- Team collaboration
- Project management
- Workload management
- Attention to detail
- Task prioritization
- Conflict resolution
- Relationship building
- Flexibility and adaptability
- Communication skills
Certification
- Registered Behavior Technician License
Timeline
Registered Behavior Technician
First Steps For Kids
05.2025 - Current
Assistant
HandiestMann LLC
01.2025 - Current
Crew Member
Jersey Mike's Subs
03.2024 - 05.2025
Data Entry & Filing Clerk
Maas & Marinovich
03.2023 - 03.2024
Seasonal Crew Member
See's Candies
10.2022 - 03.2023
Bachelor of Arts - Psychology
California State University, Northridge
Associate of Arts - Psychology
Los Angeles Pierce College