Tiandi Clarke
Brooklyn ,NY
Summary
Dynamic individual with hands-on experience in laboratory testing and food safety, a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Doherty Enterprises
09.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised over 25 crew members.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Shift Supervisor
Briad
10.2022 - 09.2024
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Increased sales performance through effective upselling techniques and staff training initiatives.
Medical Technologist
Ministry of Health
06.2015 - 06.2022
- Analyzed laboratory findings to check accuracy of results.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Assisted in the training and mentorship of new Medical Technologists, fostering a positive learning environment for skill development.
- Maintained strict adherence to safety protocols, minimizing the risk of infection or contamination in the laboratory environment.
- Increased efficiency by troubleshooting equipment malfunctions and performing routine maintenance tasks as needed.
- Ensured accurate diagnoses with thorough quality control procedures and diligent recordkeeping.
- Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.
- Utilized microscopy, spectrophotometry and chromatography following procedures for accurate results.
Education
Masters In Public Health - Public Health
Liverpool John Moores University
London Bachelor’s Degree In Medical Technology - Medical Technology
University of Guyana
Turkeyen07.2015
Skills
- Team management
- Operations management
- Shift management
- Pest control
- Cross-contamination prevention
- Temperature control
- Specimen collection
- Lab testing
- Laboratory safety protocols
Certification
- NYC Food Safety Certification
- ServSafe Manager Certification
Timeline
Restaurant Manager
Doherty Enterprises
09.2024 - Current
Shift Supervisor
Briad
10.2022 - 09.2024
Medical Technologist
Ministry of Health
06.2015 - 06.2022
Masters In Public Health - Public Health
Liverpool John Moores University
Bachelor’s Degree In Medical Technology - Medical Technology
University of Guyana
Similar Profiles
Tehmeena KhanTehmeena Khan
Manager at Doherty EnterprisesManager at Doherty Enterprises
NOAH SardinskyNOAH Sardinsky
Account Payable Coordinator at Doherty EnterprisesAccount Payable Coordinator at Doherty Enterprises
Micah SamuelsMicah Samuels
Wendys Crew Member at Doherty EnterprisesWendys Crew Member at Doherty Enterprises