Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Tianna Austin

Lehi,UT

Summary

Energetic professional in the specialty coffee and customer service sector, known for high productivity and efficient task completion. Possess specialized skills in espresso drink preparation, latte art creation, and inventory management. Excel at interpersonal communication, time management, and adaptability, ensuring seamless operations and positive customer experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

Durango Joes
Farmington, NM
12.2024 - 05.2025
  • Operated cash registers to process customer payments.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Greet Team

Defined Fitness
Farmington, NM
05.2024 - 12.2024
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Prepared deposit slips for all incoming funds according to established procedures.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Education

High School Diploma -

Farmington High School
Farmington, NM
05-2024

Skills

  • Espresso machine operation
  • Cash handling
  • Customer order management
  • Safety compliance
  • Customer relationship management
  • Adaptable learning
  • Attention to detail
  • Up-selling
  • Positive and professional

Accomplishments

  • bright spot recipient durango joes
  • national honors society
  • team caption for volleyball

Certification

  • food handlers license

References

References available upon request.

Timeline

Barista

Durango Joes
12.2024 - 05.2025

Greet Team

Defined Fitness
05.2024 - 12.2024

High School Diploma -

Farmington High School

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