Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tianna Bondarenko

Astoria,NY

Summary

Experienced medical secretary with eight years of experience managing operations for a medical office. I am an organized individual who thrives in a fast-paced environment with extensive experience maintaining patient, physician, and homecare schedules and records in accordance with HIPPA

Overview

8
8
years of professional experience

Work History

FGP Medical Secretary

NYU Langone Global Pediatrics- NY
07.2022 - Current
  • Schedules appointments for visits, treatments, and procedures
  • Obtains authorizations for services as needed
  • Answers calls and takes messages
  • Addresses questions or routes messages to appropriate contact in a clear and timely manner
  • Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload
  • Responsible for Patient, Referral and Authorization workqueues.

Medical Secretary

NYU Langone Geriatric Medicine Associates
Long Island
04.2018 - 07.2022
  • Manage reception desk checking in patients in a professional and friendly manner, verifying and updating necessary demographic and medical information in the patient’s records
  • Maintain patient medical record system by filing charts, coordinating lab work and physician’s reports in accordance with departmental procedure
  • Screen all telephone communication including: prescription refills, authorization request, patient questions, patient issues, referrals, scheduling changes and emergency appointments.

Front Desk Medical Receptionist

DSS Urology
Queens Village, NY
08.2016 - 04.2018

· Coordinated physician schedules and optimized patient flow by communicating patient arrivals or delays.

· Maintained cooperative relationships with physicians, nurses and office staff

· Scheduled and verified appointments for patients and secondary care providers

Education

Regents High School Diploma -

Freeport High School
Freeport, NY
06.2010

Skills

  • Experience with Epic, Citrix, and Physician Solutions software
  • Proficient in Microsoft Office Suite
  • Knowledge of HIPPA procedure and medical terminology
  • Excellent customer service skills
  • Team player
  • Efficient multitasker

References

References available upon request.

Timeline

FGP Medical Secretary

NYU Langone Global Pediatrics- NY
07.2022 - Current

Medical Secretary

NYU Langone Geriatric Medicine Associates
04.2018 - 07.2022

Front Desk Medical Receptionist

DSS Urology
08.2016 - 04.2018

Regents High School Diploma -

Freeport High School
Tianna Bondarenko