Tianna Holt

• I work for William Sonoma Customer Service. I handled customers accounts. Changed & updated methods. Verified furniture status on certain orders.Set up replacements when needed.

Handled member accounts for insurance company blue cross blue shield of Michigan.

Checked into coverage for mbrs.

Sent emails to members when needed.

Continuing to stay in contact with employees through emails as well as group chats.

Updated information to employees regarding any new system updates.

Worked part time as a care provider.

Would take phone calls for clients as well as set up Dr. appointments.

Answered phone calls for members. Refilled prescriptions for members.

Take payments over the phone.