Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Cashier

Tianna Seon

Douglasville

Summary

Dynamic professional with a strong background in customer service at Publix, recognized for building lasting customer relationships and maintaining composure in high-pressure situations. Proven ability to mentor and train staff effectively, enhancing team efficiency while promoting a culture of safety and continuous learning. Reliable and dedicated, with excellent computer skills.

Overview

2
2
years of professional experience

Work History

Cashier

Publix
04.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

BOH Trainer

Chic-Fil-A
04.2023 - 04.2025
  • Assisted in hiring decisions for BOH personnel based on observations of skills demonstrated during training sessions.
  • Cultivated a culture of continuous learning within the BOH team by encouraging staff to attend relevant industry seminars or workshops.
  • Optimized scheduling strategies for trainees, balancing individual workload while minimizing disruption to daily operations in the kitchen area.
  • Promoted a safe working environment by conducting regular safety drills and adhering to OSHA regulations.
  • Mentored junior team members, fostering an atmosphere of professional growth and development within the kitchen staff.
  • Enhanced BOH team efficiency by streamlining training processes and implementing best practices.

Education

BBA - Marketing

Kennesaw State University
Kennesaw, GA
05-2027

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Accomplishments

Earned a technical certificate in Animation and Game Design.

Timeline

Cashier

Publix
04.2025 - Current

BOH Trainer

Chic-Fil-A
04.2023 - 04.2025

BBA - Marketing

Kennesaw State University

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Tianna Seon