Dedicated professional delivering exceptional customer service, cash handling, and team leadership. Committed to enhancing guest engagement and operational efficiency in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server
Bjs Restaurants Inc
Las Vegas, NV
12.2023 - Current
Delivered exceptional customer service by promptly addressing guest inquiries and requests.
Manager
SkyZone Entertainment
Las Vegas, NV
09.2023 - 05.2024
Managed daily operations to ensure seamless guest experiences and safety compliance.
Trained and mentored team members on operational procedures and customer service excellence.
Implemented process improvements to enhance efficiency in facility management and event execution.
Instructor
SlimyGoodTime
Las Vegas, NV
05.2022 - 06.2023
Developed and implemented engaging lesson plans to enhance student learning experiences.
Facilitated interactive workshops, promoting teamwork and communication skills among participants.
Assessed student progress through regular evaluations, providing constructive feedback for improvement.
Sales Associate
Five Below
Las Vegas, NV
03.2021 - 05.2022
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained store presentation standards by organizing merchandise and ensuring cleanliness.
Processed transactions accurately using point-of-sale system, minimizing errors during checkout.
Collaborated with team members to achieve daily sales targets and improve customer satisfaction.