Tianni Harrison
Tempe,AZ
Summary
Professional Patient Access Specialist with good interpersonal and communication skills. Ability to multi-task, think critically and be initiative. Clear understanding of HIPAA and insurance protocols.
Overview
6
6
years of professional experience
Work History
Admissions Representative
Honor Health Hospital
06.2022 - 01.2024
- Greeted visitors and initiated triage processes for clients to streamline patient flow
- Used interview and investigation techniques to complete registration.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Knowledge oF Medicaid and Medicare
Store Associate/Cashier
Walmart
09.2017 - 05.2022
- Welcomed customers, helped locate merchandise and suggested suitable options
- Answered questions about store policies and addressed customer concerns
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
High School Diploma -
General Education -
Humanities and Science
Tempe, AZ01.2018
Skills
- HIPAA
- Scheduling
- Phone Etiquette
- Customer service
- Computer Literacy
- Insurance Verification
- Time management
- Written Communication
- Empathy
- 40 WPM
- Strong Problem Solving Skills
- Initiative
Accomplishments
Maintained a 99% of accuracy during registration
Top 5 collector
Received recognition from patient and staff regarding my postive hospitality.
Timeline
Admissions Representative
Honor Health Hospital
06.2022 - 01.2024
Store Associate/Cashier
Walmart
09.2017 - 05.2022
High School Diploma -
General Education -
Humanities and Science
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