Tiara Battle
Riverview
Summary
Experienced with differentiated instruction techniques to meet diverse student needs and learning styles. Utilizes effective classroom management strategies to create positive and conducive learning atmosphere. Track record of developing and implementing engaging curricula that foster student success and growth.
Overview
10
10
years of professional experience
Work History
General Education Teacher
Murfreesboro City Schools
Murfreesboro, TN
01.2022 - 02.2025
- Assessed performance data for 21 students using Microsoft Excel/Word, tailoring plans that improved engagement and on time completion.
- Integrated 6 interactive teaching methods and technology to create engaging and effective learning experiences.
- Established 3 clear classroom behavior expectations and effectively directed student conduct through consistent enforcement of rules and consequences.
- Maintained 21 comprehensive records of student performance and communication with parents to support ongoing educational development.
Membership Representative
Boys & Girls Clubs of Rutherford County
Murfreesboro, TN
06.2022 - 08.2022
- Oversaw over 300 customer billing accounts and track overdue payments using Salesforce, contributing to a 20% reduction in outstanding balances and supporting consistent facility revenue.
- Performed 150 billing adjustments and processed bi-weekly and month-end reconciliations in collaboration with the Director of Finance.
- Updated and monitored 300 customer membership account information in compliance with PHI confidentiality regulations.
- Delivered professional service through multiple channels to over 50 stakeholders, utilizing CRM tools for effective customer communication.
- Handled billing, payment posting, and attendance tracking for a team of 4, ensuring smooth operations and timely financial reporting.
- Achieved a 50% increase in membership and retention through effective onboarding processes for new and returning applicants.
Social Recreation Director
Boys & Girls Clubs of Rutherford County
Murfreesboro, TN
11.2017 - 08.2019
- Developed, organized, and executed 25 club-wide events and community outreach programs, boosting member engagement and recognition during the school year and summer programs.
- Collaborated with 4 directors to resolve complex problems, resulting in improved team collaboration and successful project completion for 3 major initiatives.
- Conserved an annual budget of $500 to successfully fund and execute over 15 planned activities and initiatives.
- Conducted 35 background checks on incoming volunteers and recurring visitors each year.
Membership Representative
Boys & Girls Clubs of Rutherford County
Murfreesboro, TN
07.2015 - 11.2017
- Oversaw over 300 customer billing accounts and track overdue payments using Salesforce, contributing to a 20% reduction in outstanding balances and supporting consistent facility revenue.
- Performed 150 billing adjustments and processed bi-weekly and month-end reconciliations in collaboration with the Director of Finance.
- Updated and monitored 300 customer membership account information in compliance with PHI confidentiality regulations.
- Delivered professional service through multiple channels to over 50 stakeholders, utilizing CRM tools for effective customer communication.
- Handled billing, payment posting, and attendance tracking for a team of 4, ensuring smooth operations and timely financial reporting.
- Achieved a 50% increase in membership and retention through effective onboarding processes for new and returning applicants.
Education
Master of Education - Curriculum and Instruction (K-5 licensure)
MTSU
12-2021
Master of Education - Administration and Supervision (Higher Ed)
MTSU
05-2017
Bachelor of Science - Child Development and Family Studies
MTSU
05-2015
High School Diploma - undefined
Oakland High School
05-2009
Skills
- Phone, email, and chat etiquette
- Data entry
- Problem solving with integrity
- Compliance with privacy regulations
- Time Management
- Active listening
- Peer collaboration
- Classroom management
- Parent-teacher communication
- Relationship building
- Lesson planning
- Cooperative learning experience
- Technology integration
- Organizational skills
- Student motivation
Timeline
Membership Representative
Boys & Girls Clubs of Rutherford County
06.2022 - 08.2022
General Education Teacher
Murfreesboro City Schools
01.2022 - 02.2025
Social Recreation Director
Boys & Girls Clubs of Rutherford County
11.2017 - 08.2019
Membership Representative
Boys & Girls Clubs of Rutherford County
07.2015 - 11.2017
Master of Education - Administration and Supervision (Higher Ed)
MTSU
Bachelor of Science - Child Development and Family Studies
MTSU
High School Diploma - undefined
Oakland High School
Master of Education - Curriculum and Instruction (K-5 licensure)
MTSU
Websites, Portfolios, Profiles
www.linkedin.com/in/tiara-battle-4583b8376