TIARA ELLIS
Gulfport,USA
Summary
Resourceful Desk Adjuster recognized for high productivity and efficient task completion. Specialized in claims processing, policy interpretation, and negotiation techniques. Excel in communication, problem-solving and time management, ensuring smooth operations and customer satisfaction. Committed to delivering accurate assessments and resolutions promptly.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Commercial Auto Desk Adjuster
Progressive Insurance
2022.08 - Current
- Reviewing and assessing commercial auto insurance claims to determine coverage, liability, and damages. This involves investigating accidents, gathering relevant information, and analyzing policy terms and conditions.
- Preparing detailed reports and documentation for each claim, including written statements, accident reports, photographs, and other evidence.
- Analyzing insurance policies to determine the extent of coverage for commercial auto claims. This involves understanding policy limits, deductibles, exclusions, and endorsements to determine the applicability of coverage.
- Investigating accident circumstances, interviewing involved parties, and assessing liability to determine fault and responsibility. This may involve gathering police reports, witness statements, and other relevant information to establish liability accurately.
- Evaluating vehicle damage and estimating repair costs. This may involve working closely with auto repair shops, obtaining repair estimates, and conducting inspections to assess the extent of damage.
- Engaging in negotiations with claimants, policyholders, attorneys, and other involved parties to reach fair and equitable claim settlements. This includes considering liability, damages, policy provisions, and applicable laws to negotiate appropriate compensation.
- Collaborating with underwriters, legal teams, medical professionals, and other departments as necessary to facilitate claim processing. This may involve seeking expert opinions, coordinating subrogation efforts, or consulting legal counsel when needed.
- Adhering to legal and regulatory requirements related to commercial auto insurance claims. This includes following state insurance laws, ensuring compliance with industry regulations, and maintaining confidentiality of sensitive information.
- Delivering excellent customer service by promptly addressing inquiries, providing information about claim processes, and resolving issues or concerns raised by policyholders or claimants.
HA Shipfitter
Huntington Ingalls Shipyard
Pascagoula, MS
2020.10 - 2022.03
- Demonstrated clear understanding of blueprint interpretation.
- Selected appropriate grade metal and cut pieces using precise measurements to minimize rework while maintaining production schedule.
- Grinded, used a torch, and employed a burning line and welding line.
- Assembled pieces according to plan using spot welds in designated locations. Prepared surfaces for welders coming after.
Teacher Assistant
Harrison County School District
Gulfport, MS
2013.02 - 2019.11
- Organized visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Collaborated with an instructor to assist lesson and curriculum planning efforts.
- Examined and manage student behavior to maintain a climate of intensive instruction.
- Diligently participated in committee-based work regarding institutional and educational policy and enforcement. Pursued professional development opportunities to cultivate a further understanding of considerations governing productive learning environments.
- Achieved staff monitoring duties such as overseeing recess, lunch, and daily student intake and dismissal.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
- Completed daily reports, meal count sheets, and attendance logs.
- Promoted physical, mental, and social development using classroom games and activities.
- Gained accolades for offering complete instructional support for students unable to attend regular classes.
- Supported classroom activities, including tutoring, grading homework, and reviewing exams.
- Spearheaded students in the classroom and common areas to monitor, enforce rules, and support the lead teacher.
- Rendered redefined assistance to students with various needs from putting on coats to going outside to reviewing homework assignments.
- Optimized learning plans and quantified student progress through test administration.
- Implemented practice exercises and employed repetition, enabling students to grasp new concepts quickly.
Education
Harrison County School District
Gulfport, MS11.2019
Skills
- Strong Communication Skills
- Claims Handling
- Confidential Records Management
- Insurance Regulations
- Damage Estimating
- Auto Claims
- Customer service
- Time management
- Attention to detail
- Problem solving
- Communication skills
- Teamwork
- Workflow management
- Microsoft office
- Liability determination
- Empathy and patience
Certification
- Xactimate
- State Farm Auto
- State Farm Property
License
- Alabama
- Connecticut
- Delaware
- Florida
- Georgia
- Kentucky
- Louisiana
- Michigan
- Mississippi
- New Hampshire
- New Mexico
- North Carolina
- Oklahoma
- Rhode Island
- South Carolina
- Texas
- Vermont
- Wyoming
Timeline
Commercial Auto Desk Adjuster
Progressive Insurance
2022.08 - Current
HA Shipfitter
Huntington Ingalls Shipyard
2020.10 - 2022.03
Teacher Assistant
Harrison County School District
2013.02 - 2019.11
Harrison County School District