Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiara Merricks

Bartow

Summary

Reliable and results-driven administrative professional with extensive experience as an Executive Secretary at Polk County Sheriff's Office, excelling in team collaboration and document preparation. Proven ability to enhance office efficiency through exceptional organization and customer service. Recognized for effectively handling confidential information and fostering teamwork, and adaptability to meet evolving organizational needs.


Overview

18
18
years of professional experience

Work History

Executive Secretary

Polk County Sheriff's Office
01.2014 - Current
  • Assisted executives with scheduling meetings and managing calendars.
  • Managed office supplies inventory, ensuring availability of essential materials.
  • Handled confidential information in professional manner.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Prepared meeting agendas and took minutes during discussions.

Sales Associate

Bealls Florida
11.2012 - 03.2014
  • Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
  • Collaborated with team members to create visually appealing merchandise displays that attracted customer attention.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Financial Services Representative

GC Services
11.2011 - 03.2012
  • Managed customer inquiries regarding financial products and services, ensuring prompt and accurate responses.
  • Developed tailored financial solutions, enhancing client satisfaction and loyalty.
  • Collaborated with cross-functional teams to streamline operational processes, improving service delivery efficiency.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.

Assistant Manager

Rainbow Shops
10.2010 - 11.2011
  • Led team in executing daily operational strategies, enhancing service delivery and customer satisfaction.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Sales Associate

Dots Clothing
11.2007 - 11.2010
  • Mentored junior staff in sales strategies, contributing to team performance and professional development.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Bachelor of Arts - Merchandising

Sanford–Brown
Tampa, FL
12-2010

Skills

  • File management
  • Document preparation
  • Calendar management
  • Scheduling
  • Minute taking
  • Exceptional organization
  • Office administration
  • Customer service
  • Administrative support
  • Time management
  • Work prioritization
  • Supply ordering

Timeline

Executive Secretary

Polk County Sheriff's Office
01.2014 - Current

Sales Associate

Bealls Florida
11.2012 - 03.2014

Financial Services Representative

GC Services
11.2011 - 03.2012

Assistant Manager

Rainbow Shops
10.2010 - 11.2011

Sales Associate

Dots Clothing
11.2007 - 11.2010

Bachelor of Arts - Merchandising

Sanford–Brown

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