Tiara Merricks
Bartow
Summary
Reliable and results-driven administrative professional with extensive experience as an Executive Secretary at Polk County Sheriff's Office, excelling in team collaboration and document preparation. Proven ability to enhance office efficiency through exceptional organization and customer service. Recognized for effectively handling confidential information and fostering teamwork, and adaptability to meet evolving organizational needs.
Overview
18
18
years of professional experience
Work History
Executive Secretary
Polk County Sheriff's Office
2014.01 - Current
- Assisted executives with scheduling meetings and managing calendars.
- Managed office supplies inventory, ensuring availability of essential materials.
- Handled confidential information in professional manner.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Prepared meeting agendas and took minutes during discussions.
Sales Associate
Bealls Florida
2012.11 - 2014.03
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Collaborated with team members to create visually appealing merchandise displays that attracted customer attention.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Financial Services Representative
GC Services
2011.11 - 2012.03
- Managed customer inquiries regarding financial products and services, ensuring prompt and accurate responses.
- Developed tailored financial solutions, enhancing client satisfaction and loyalty.
- Collaborated with cross-functional teams to streamline operational processes, improving service delivery efficiency.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
Assistant Manager
Rainbow Shops
2010.10 - 2011.11
- Led team in executing daily operational strategies, enhancing service delivery and customer satisfaction.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Sales Associate
Dots Clothing
2007.11 - 2010.11
- Mentored junior staff in sales strategies, contributing to team performance and professional development.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Arts - Merchandising
Sanford–Brown
Tampa, FL2010-12
Skills
- File management
- Document preparation
- Calendar management
- Scheduling
- Minute taking
- Exceptional organization
- Office administration
- Customer service
- Administrative support
- Time management
- Work prioritization
- Supply ordering
Timeline
Executive Secretary
Polk County Sheriff's Office
2014.01 - Current
Sales Associate
Bealls Florida
2012.11 - 2014.03
Financial Services Representative
GC Services
2011.11 - 2012.03
Assistant Manager
Rainbow Shops
2010.10 - 2011.11
Sales Associate
Dots Clothing
2007.11 - 2010.11
Bachelor of Arts - Merchandising
Sanford–Brown