Tiara Roybal
Colorado Springs,CO
Summary
Dynamic and engaging professional with a proven track record in customer service and guest engagement, honed across roles at Red's American Grill and Texas Roadhouse. Excelled in reservations management and cash handling, significantly enhancing dining experiences. Skilled in fostering repeat business through exceptional service and relationship-building.
Overview
3
3
years of professional experience
Work History
Server
Red's American Grill
Falcon, Colorado
01.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Assisted in training new servers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Texas Roadhouse
Colorado Springs, CO
10.2022 - 07.2024
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Communicated clearly with kitchen staff regarding customer orders.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Guest Service Associate
European Wax Center
Colorado Springs, CO
07.2022 - 07.2023
- Greeted customers and provided excellent customer service.
- Provided clients with post-waxing care instructions to ensure optimal results.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Astravo Online Academy
Mesa, AZ05.2021
Skills
- Food Running
- Cash handling
- Customer Service
- Guest Engagement
- Reservations Management
Timeline
Server
Red's American Grill
01.2024 - Current
Server
Texas Roadhouse
10.2022 - 07.2024
Guest Service Associate
European Wax Center
07.2022 - 07.2023
High School Diploma -
Astravo Online Academy
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