Hardworking mail processing clerk with 18-year background in customer-facing roles. Expert in mailing regulations, postage rates and postage limitations. Highly organized and proficient in quickly sorting and distributing mail.
Hi, I’m
Tiara Sanford
Philadelphia,PA
Summary
Overview
18
years of professional experience
3
Certification
Work History
United States Postal Service, USPSPhiladelphia, PA
Mail Processing Clerk
07.2021 - Current
Job overview
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Received, sorted and organized incoming letters and packages.
- Operated mail processing equipment and manually sorted mail.
- Identified undeliverable mail and applied markups to return to sender.
- Scheduled pickups for outgoing parcels with external mail delivery services.
Faulkner Nissan JenkintownJenkintown, PA
Internet Sales Specialist
03.2019 - 04.2023
Job overview
- Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.
- Generated monthly reporting analysis of website traffic and social media campaigns to gauge effectiveness of online marketing efforts.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
- Exercised proper qualification skills to convert leads in to genuine sales opportunities.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
MerakeyJenkintown, PA
Direct Support Professional
12.2020 - 07.2021
Job overview
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
Education
Peirce CollegePhiladelphia, PA
Bachelor of Science from Criminal Justice
06.2020
University Overview
Peirce CollegePhiladelphia, PA
Associate of Science from Criminal Justice
06.2019
University Overview
Skills
- Regulatory Compliance
- Strong Organization Skills
- Shipping and Receiving Proficiency
- Fee Collection
- Postal Service and Product Expertise
- Problem-Solving Skills
- Staff Development
- Production Goal Setting
Languages
English
Professional
Spanish
Limited
Arabic
Limited
Certification
- Certified mail processing clerk, United States Postal Service - 2021
- Licensed CPR Certified - 2019
- Association for Project Management (APM) - 2011
Timeline
Mail Processing Clerk
United States Postal Service, USPS
07.2021 - Current
Direct Support Professional
Merakey
12.2020 - 07.2021
Internet Sales Specialist
Faulkner Nissan Jenkintown
03.2019 - 04.2023
Peirce College
Bachelor of Science from Criminal Justice
Peirce College
Associate of Science from Criminal Justice
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