TIARA SILVA SANCHEZ
BOSTON,MA
Summary
Dedicated and friendly customer service professional with great people skills. Solid team player with an outgoing, positive demeanor, and motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.
Overview
8
8
years of professional experience
Work History
Lead Barista
Dulce D Leche
02.2023 - Current
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
AMC Crew member
AMC Theatres
07.2019 - 08.2022
- Collaborated with team members to complete orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Youth Leader
Summer Leadership Program
07.2019 - 08.2019
- Youth organizer, Protested injustices, worked with other youth to speak about inequality issues, Lead learning seminars
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
Tutor
Kumon Math and Reading Center
09.2018 - 12.2018
- Tutored students from ages 6-12, helped with homework and classwork, graded papers, assisted the main teacher
Youth Organizer
Teen Empowerment
07.2017 - 08.2017
- Hosted Community events,
- Public Speaking and Writing
- Worked with other youth to speak about injustice
Education
Bachelor of Science - Criminology
Framingham State University
Framingham, MA05-2026
College Preparatory Curriculum -
Boston Latin Academy
Boston, MA01.2021
Skills
- Proficient in Google Docs
- Consistently Dependable
- Diligent Worker
- Effective Leadership Abilities
- Enthusiastic Contributor
- Flexible
- Adaptable in Solo and Collaborative Settings
- Effective Public Speaking
- Proficient in Spanish Communication
Extra-Curricular Activities
Softball Babysitting
Honors And Awards
BLA Honor Roll 2020
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Barista
Dulce D Leche
02.2023 - Current
AMC Crew member
AMC Theatres
07.2019 - 08.2022
Youth Leader
Summer Leadership Program
07.2019 - 08.2019
Tutor
Kumon Math and Reading Center
09.2018 - 12.2018
Youth Organizer
Teen Empowerment
07.2017 - 08.2017
Bachelor of Science - Criminology
Framingham State University
College Preparatory Curriculum -
Boston Latin Academy
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