Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiara Woods

Far Rockaway,NY

Summary

Dynamic professional with extensive experience at Long Island Railroad, excelling in customer service and payment processing. Proven ability to enhance ticketing accuracy and resolve complaints effectively. Skilled in data entry and inventory management, demonstrating strong attention to detail and time management. Committed to delivering exceptional service and optimizing operational efficiency.

Overview

15
15
years of professional experience

Work History

Ticket Clerk

Long Island Railroad
Manhattan, NY
05.2022 - Current
  • Resolved customer complaints in a professional manner.
  • Ensured accuracy of tickets issued to customers.
  • Performed data entry tasks for customer information into the system database.
  • Greeted customers and assisted with ticket purchases.
  • Maintained records of all ticketing activities on a daily basis.
  • Adhered to safety regulations while handling money transactions.
  • Processed payments using cash, credit cards, debit cards and check transactions.
  • Answered inquiries from patrons regarding show times, locations, prices and availability of seats.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.

Inventory Specialist

New York Housing Authority
Far Rockaway, NY
09.2016 - 05.2022
  • Generated weekly, monthly, quarterly reports on inventory movements and stock levels.
  • Monitored stock levels to ensure availability of products.
  • Developed and implemented effective inventory control systems.
  • Responded promptly to requests from customers regarding product availability.
  • Ensured compliance with all safety regulations in the workplace.
  • Managed purchase orders with vendors to maintain optimal stock levels.
  • Collaborated with other departments to coordinate replenishment activities as required.
  • Implemented cost-saving strategies to reduce overhead expenses.
  • Provided support during internal audits related to material management processes.
  • Entered information into system to update status reports.
  • Inspected incoming materials for damage.
  • Utilized inventory management software for tracking and reporting purposes.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.

Cashier

Stop & Shop
Far Rockaway, NY
11.2010 - 10.2014
  • Conducted price checks for special orders or discounts as requested by customers.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

High School Diploma -

Hillcrest High School
Jamaica, NY
06-2009

Skills

  • Ticketing system
  • Data entry
  • Customer service
  • Payment processing
  • Record keeping
  • Inventory management
  • Attention to detail
  • Time management
  • Sales support
  • Microsoft office

Timeline

Ticket Clerk

Long Island Railroad
05.2022 - Current

Inventory Specialist

New York Housing Authority
09.2016 - 05.2022

Cashier

Stop & Shop
11.2010 - 10.2014

High School Diploma -

Hillcrest High School

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