Tiarah Williams-Adams
Brooklyn,NY
Summary
Reliable Customer Service Associate/Manager with a proactive approach and strong work ethic. Skilled at building productive relationships, exceeding company expectations, and achieving goals in fast-paced, deadline-driven environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bath & Body Works
Elizabeth, NJ
09.2024 - Current
- Perform cashier duties, such as ringing up sales, processing payments, and issuing receipts.
- Assist customers with finding the right product for their needs.
- Showcases expertise in store offerings and support services
- Follow company guidelines to manage returns.
- Complete transactions in an efficient manner while providing excellent customer service.
Manager
McDonald's
Palatine Bridge, NY
07.2023 - 11.2023
- Attended regular meetings with management staff to discuss any changes or new policies implemented by corporate office.
- Greeted guests upon arrival, answered questions about menu offerings and made recommendations when requested.
- Resolved customer complaints quickly and professionally to maintain high levels of satisfaction.
- Handled closing procedures including counting money in drawers at end of shift.
- Supervised restaurant personnel to ensure efficient operation during assigned shift hours.
- Organized daily activities, delegated duties to employees, handled employee concerns or issues, and addressed disciplinary matters when necessary.
- Ensured compliance with food safety objectives and quality control standards throughout shift operations.
Sales Associate
7 Eleven Store
Elizabeth, NJ
10.2021 - 09.2022
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
John Dewey High School
Brooklyn, NY06-2019
Skills
- Staff Development
- Policy Implementation
- Cross-Functional Teamwork
- Team Leadership
- Verbal and written communication
- Time Management
Affiliations
- Volunteered with Meals on Wheels
- Cosmotology
- Childcare
Certification
- ServSafe Certification: Food protection manager certification accredited by the American National Standards Institute (ANSI)-Conference for Food Protection (CFP).
References
References available upon request.
Timeline
Bath & Body Works
09.2024 - Current
Manager
McDonald's
07.2023 - 11.2023
Sales Associate
7 Eleven Store
10.2021 - 09.2022
High School Diploma -
John Dewey High School