TIARRA PACHECO
Midwest City,OK
Summary
Detail-oriented and customer-focused professional with experience in office administration, receptionist duties, and customer service. Skilled in front desk operations, data entry, scheduling, document management, and maintaining confidential records. Recognized for strong communication, organization, and the ability to provide excellent service in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Receptionist
RLM Property Management LLC
Oklahoma City, OK
01.2025 - 02.2026
- Answered and directed incoming multi-line phone calls to ensure efficient communication
- Greeted residents, vendors, and visitors, fostering a welcoming environment
- Scheduled appointments and coordinated administrative tasks to support office operations
- Facilitated efficient office workflow by providing administrative support and front desk management
- Sent, received, and distributed faxes, emails, and office correspondence
- Maintained filing systems and organized tenant records
- Performed data entry and maintained confidential information
HR Support / Administrative Support
Paycom LLC
Oklahoma City, OK
02.2024 - 10.2024
- Facilitated HR-related processes and compliance procedures to maintain regulatory standards
- Managed employee records and administrative documentation to ensure accuracy and accessibility
- Protected sensitive information by implementing strict confidentiality protocols
- Oversaw adherence to company policies and procedures to promote a consistent work environment
- Collaborated with team members to ensure operational efficiency
Cashier
OnCue Express
Edmond, OK
11.2020 - 02.2024
- Delivered exceptional customer service, addressing and resolving customer concerns promptly
- Processed cash, credit, and debit transactions accurately, maintaining transaction integrity
- Processed customer transactions accurately using POS systems
- Maintained organized inventory to support sales operations and restocked products efficiently to ensure availability
- Maintained compliance with company policies and procedures
Customer Service & Team Leadership Experience
The Garage Burgers & Beer
Oklahoma City, OK
06.2015 - 11.2020
- Provided excellent customer service and resolved guest concerns
- Trained and mentored new employees to enhance onboarding experience and team integration
- Oversaw daily operations in fast-paced environment, ensuring smooth workflow and team collaboration
- Coordinated scheduling and team activities to optimize resource allocation and maintain operational efficiency
- Managed cash handling and transaction reconciliation
- Maintained compliance with health, safety, and company standards
Education
High School Diploma -
Carl Albert High School
Oklahoma City, OK05-2013
Skills
- Reception/Assistant
- Visitor Management
- Document Verification
- Record Management
- HR Support
- Onboarding Support
- Regulatory Compliance
- Compliance Monitoring
- Policy Enforcement
- Confidentiality
- Information Security
- Administrative Efficiency
- Task Coordination
- Microsoft Office Suite
- Task management
- Time optimization
- Customer Service
- Customer Engagement
- Problem Solving
- Issue Tracking
- Team Support
- Interpersonal Skills
Timeline
Receptionist
RLM Property Management LLC
01.2025 - 02.2026
HR Support / Administrative Support
Paycom LLC
02.2024 - 10.2024
Cashier
OnCue Express
11.2020 - 02.2024
Customer Service & Team Leadership Experience
The Garage Burgers & Beer
06.2015 - 11.2020
High School Diploma -
Carl Albert High School