Tiarra Robinson
Greenville,MS
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level pharmacy technician position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Cashier
Double Quick #89
08.2023 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Remote Customer Service Rep 2
Becton Dickenson
10.2021 - 06.2023
- Processing order entry purchase orders via phone & email
- Positively engaged with customers to understand needs and responded appropriately to questions.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Updated account information to maintain customer records.
Receptionist
Mid Delta Cleaning Service
05.2015 - 08.2021
- Confirmed appointments, communicated with clients and updated client records.
Education
Pharmacy Technician
MDCC’S Capps Technology Center
Indianola, MS12.2023
High School Diploma -
Greenville High School
Greenville, MS05.2015
Skills
- Order and Processing
- Clerical Support
- Call Transfer (Triage)
- Customer Service and Assistance
- Critical Thinking
- Microsoft Excel/Spreadsheet
- Effective Customer Communication
- Customer Account Review
- Correcting Discrepancies
- Document and Records Management
- Patient confidentiality
- Laboratory Operations
Timeline
Cashier
Double Quick #89
08.2023 - Current
Remote Customer Service Rep 2
Becton Dickenson
10.2021 - 06.2023
Receptionist
Mid Delta Cleaning Service
05.2015 - 08.2021
Pharmacy Technician
MDCC’S Capps Technology Center
High School Diploma -
Greenville High School
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