Tiarra Stafford-Gilmore
Benson,NC
Summary
Dedicated professional experienced in customer service and healthcare support. Delivered positive experiences through strong multitasking, time management, and compassionate patient care. Focused on enhancing organizational efficiency while fostering strong relationships with clients and team members.
Overview
11
11
years of professional experience
Work History
Warehouse Worker
Kelly Services
Sanford, North Carolina
02.2026 - Current
- Picked orders using handheld scanners and pick sheets.
- Packed items and prepared cartons for outgoing freight.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected products for damage before storage or shipment.
- Maintained clean work areas and followed warehouse safety procedures.
- Received shipments and verified labels for Kelly Services warehouse assignments.
- Collaborated with Kelly Services supervisors to adapt to daily task changes.
CNA
UNC Rex Healthcare
Raleigh, North Carolina
06.2023 - 02.2026
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Collected and emptied patient bedpans regularly to maintain hygiene.
- Assisted residents with walking to promote mobility and independence. with or without self-help devices.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Educated patients on self-care techniques to enhance their independence and quality of life.
- Rendered hands-on nursing care under direct RN supervision and adhered to medical center policies and procedures.
- Reminded patients to take prescribed medications or nutritional supplements.
- Educated patients on self-care techniques that helped them maintain their independence.
Behavior Technician
Hopebridge Autism Therapy Center
Florida City, Florida
02.2022 - 12.2023
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Created strategies to enhance patient safety, wellness, and independence.
- Supported patients in enhancing social relationships and engagement.
- Tracked client progress toward goals through data collection and analysis.
- Supported patients in developing social skills and engagement strategies.
Accounting Assistant
Greer’s solutions llc
Raleigh, NC
01.2021 - 10.2023
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Sorted documents, matched supporting invoices to procurement documents, and verified invoices for timely payment.
- Prepared month-end closing entries, ensuring accurate reporting and efficient recordkeeping.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Utilized an automation system to process payments and invoices, enhancing transaction efficiency.
- Documented cash, check, and transfer transactions for accurate financial records.
Leasing Agent
The housing mentors
Fayetteville, NC
07.2018 - 07.2021
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Followed up with tenants on renewal notices to ensure timely lease renewals and minimize vacancies.
- Provided exceptional customer service by greeting clients, addressing concerns, showing units, and resolving issues efficiently.
- Checked rental eligibility by following the company's verification process.
- Confirmed tenant qualifications by thoroughly reviewing submitted documentation. through the company's established process. by following the company's verification process.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Escalated critical issues to property manager for prompt resolution, enhancing tenant satisfaction.
- Escalated critical issues to the property manager to deliver immediate resolution.
- Delivered customer service by greeting clients, responding to concerns, and showing units.
PCA
Right At Home Care
Cary, NC
07.2015 - 07.2018
- Assisted patients with activities of daily living (ADLs), promoting independence and dignity.
- Completed frequent cleaning and sanitizing to maintain a healthy environment for patients.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Identified and reported clinical symptoms to healthcare professionals, facilitating timely medical intervention.
- Responded to bell or light signal calls to assist patients with needs.
- Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
- Provided delegated basic patient care services, supporting nursing functions and enhancing patient quality of life.
- Completed frequent cleaning and sanitizing to maintain a healthy environment for patients.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, and drove timely intervention.
Education
Applied Behavior Analysis -
Purdue University
West Lafayette, INHigh School Diploma -
Cary High School
Cary, NCMaster of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NHSkills
- Inventory management
- Warehouse operations
- Shipping and receiving
- Order management
- Shipping logistics
- Order packing
- Logistics coordination
- Inventory control
- Barcode scanning
- Inventory auditing
- Equipment handling
- Forklift operation
- Operational efficiency
- Process optimization
- Data collection
- Data analysis
- Performance metrics
- Time management
- Conflict resolution
- Communication skills
- Verbal and Written Communication
- Customer Service
- Team collaboration
- Quality control
- Attention to detail
- Problem-solving
- Financial Management
- Accounts Payable and Receivable
- Bookkeeping Principles
- Expense Reports
- Payment Processing
- Claims Management
- Sales commission management
- Microsoft Excel
- Strategic Planning
- Project management
- Safety compliance
- Client fulfillment
- Product labeling
- Product sorting
- Loading operations
- Maintenance scheduling
- Order management
- Client fulfillment
- Product labeling
- Loading operations
Timeline
Warehouse Worker
Kelly Services
02.2026 - Current
CNA
UNC Rex Healthcare
06.2023 - 02.2026
Behavior Technician
Hopebridge Autism Therapy Center
02.2022 - 12.2023
Accounting Assistant
Greer’s solutions llc
01.2021 - 10.2023
Leasing Agent
The housing mentors
07.2018 - 07.2021
PCA
Right At Home Care
07.2015 - 07.2018
Applied Behavior Analysis -
Purdue University
High School Diploma -
Cary High School
Master of Science - Criminal Justice
Southern New Hampshire University