Summary
Overview
Work History
Education
Skills
Timeline
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Tia Spencer

Houston

Summary

Dynamic and results-oriented Licensed Insurance Agent with a proven track record at Connexion Point, adept at upselling and enhancing agency reputation through knowledgeable advice. Skilled in problem-solving and active listening, consistently meets sales goals. Experienced in customer service, leveraging high energy and computer literacy to exceed expectations.

Overview

8
8
years of professional experience

Work History

Licensed Insurance Agent

Connexion Point
06.2022 - Current
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Collaborated with underwriters to obtain favorable policy terms for clients while mitigating risk exposure for the company.
  • Calculated quotes and educated potential clients on insurance options.
  • Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.

Home Health Aide

Agape
03.2019 - 05.2022
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Delivery Driver

UPS
02.2017 - 03.2019
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Education

Graduated High School -

Westfield High School
Houston, TX
06.2013

Skills

  • Motivated team player
  • Skilled problem solver
  • Natural leader
  • Flexible schedule
  • Customer service focus
  • Multi-tasking strength
  • Customer oriented
  • High energy
  • Active listening skills
  • Computer literate
  • Consistently meets sales goals
  • Fast learner

Timeline

Licensed Insurance Agent

Connexion Point
06.2022 - Current

Home Health Aide

Agape
03.2019 - 05.2022

Delivery Driver

UPS
02.2017 - 03.2019

Graduated High School -

Westfield High School

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Tia Spencer