Tia'Wanna Williams

• Scheduled appointments efficiently, coordinating with multiple departments as needed.
• Maintained confidentiality of patient records in compliance with regulations.
• Collaborated with healthcare team to streamline patient check-in processes effectively.
• Collected co-pays and other payments from patients at time of service.
• Answered phones promptly in a professional manner.

• Provided companionship and emotional support to enhance client well-being.
• Documented client progress and communicated changes to healthcare team.
• Collaborated with family members to address individual care concerns.
• Engaged clients in social activities to promote mental stimulation and joy.
• Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.

By Dr orders, i was out of work for a little over a year. I was sick and diagnosed and was not able to work, due

• Coordinated schedules for caregivers to ensure optimal client coverage.
• Collaborated with management to improve scheduling processes and efficiency.
• Scheduled regular check-ins with clients to assess care needs and adjustments.
• Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
• Coordinated with department managers to adjust employee schedules as needed.

• Managed communication between clients and caregivers for scheduling needs.
• Utilized scheduling software to maintain accurate appointment records.
• Scheduled regular check-ins with clients to assess care needs and adjustments.
• Provided support in resolving scheduling conflicts between employees.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.