With over 12 years of experience in the banking industry, I have successfully held a variety of positions, demonstrating a comprehensive understanding of banking operations, financial management, and customer relations. My expertise spans areas such as financial planning, risk management, and team leadership. I possess a deep understanding of financial products and services, as well as regulatory requirements.
I hold a Bachelor's degree in Economics and a Master's in Business Administration, which have equipped me with strong analytical, problem-solving, and strategic thinking skills. I am committed to applying my extensive banking experience and academic knowledge to drive business growth and operational efficiency.
Customer Service Officer and Human Resource Development Leader with a proven track record at Commercial Bank of Ethiopia. Excelled in enhancing customer satisfaction and streamlining internal processes, demonstrating exceptional complaint handling and Microsoft Excel skills. Achieved significant improvements in customer service and operational efficiency, leveraging strong teamwork and data analysis capabilities.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Teller position. Ready to help team achieve company goals.