Detail-oriented Pharmacy Technician with proven skills in customer support, workflow optimization, and process improvements. Known for enhancing patient satisfaction while maintaining confidentiality and regulatory compliance.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Reynoldsburg, OH
02.2024 - Current
Processed prescription orders accurately and efficiently, ensuring compliance with pharmacy regulations.
Assisted pharmacists in preparing medications, enhancing workflow and patient service quality.
Maintained inventory levels through regular stock assessments and timely reordering of pharmaceutical supplies.
Provided customer support by answering inquiries about medications and health products effectively.
Trained new pharmacy technicians on operational procedures, fostering a collaborative team environment.
Implemented process improvements that reduced wait times for prescription fulfillment and enhanced patient satisfaction.
Daycare Worker
TT's Playhouse
Columbus, OH
08.2023 - 01.2024
Supervised daily activities to ensure a safe and engaging environment for children.
Assisted in developing age-appropriate educational programs and activities.
Monitored children's behavior, addressing conflicts and promoting positive interactions.
Maintained cleanliness and organization of play areas and learning materials.
Implemented safety protocols to guarantee well-being during indoor and outdoor playtime.
Supported team members in classroom management and daily operational tasks.
Sales Associate
Walgreens
Columbus, OH
06.2021 - 09.2021
Processed transactions efficiently using point-of-sale systems, ensuring accurate billing and customer satisfaction.
Maintained cleanliness and organization of store displays to promote merchandise visibility and accessibility.
Collaborated with team members to restock shelves, ensuring inventory levels were maintained for optimal sales.
Monitored product expiration dates and rotated stock regularly to reduce waste and ensure quality offerings.
Engaged with customers to address inquiries and resolve issues promptly, fostering positive relationships.
Assisted customers in locating products and provided recommendations to enhance shopping experience.
Education
High School Diploma -
Licking Heights High School
Pataskala, OH
Bachelor of Science - Nursing
Columbus State Community College
Columbus, OH
05-2029
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Patient confidentiality
Patience and empathy
Cleaning and sanitizing
Documentation and record keeping
Time management
Customer service
Multi-tasking strength
Ethiopian Orthodox Church: Choir Group Leader
Led and coordinated a group of singers during weekly services, events, and special programs
Organized rehearsals, set schedules and ensured group preparedness
Taught and guided members on song lyrics, tone, and delivery
Encouraged teamwork, unity, and spiritual engagement within the group
Communicated effectively with church leaders and choir members