Tiera Briggs
Dallas,TX
Summary
Dedicated healthcare support professional with experience in clinical and customer-focused environments, including administrative patient support and care coordination. Skilled in effective communication, problem-solving, and creating positive experiences for individuals with diverse needs. A background in retail and patient-facing roles has strengthened my ability to anticipate needs, provide attentive service, and build strong relationships. Committed to supporting compassionate, patient-centered care and contributing to a collaborative healthcare team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CLINICAL STAFF ASSISTANT II
UT Southwestern Medical Center
Dallas, US
11.2024 - Current
- Supported clinical healthcare professionals by managing patient scheduling and appointment coordination to enhance patient-centered care.
- Maintained accurate patient records to ensure data integrity within our university-wide EMR system - EPIC.
- Managed front desk operations, greeting patients and directing inquiries efficiently. Maintained strong attention to detail when managing patient information and scheduling.
- Collaborated with healthcare staff to identify needs and provide support in achieving departmental objectives.
- Trained new staff on administrative procedures and office protocols to ensure smooth operations and continuity in service delivery.
PRO FIT SALES ASSOCIATE
New Balance DFW
Dallas, US
06.2022 - 11.2024
- Assisted customers with product selection, sizing, and styling for optimal satisfaction. Specifically personalized to meet their daily needs to support their lifestyle.
- Adapted sales strategies based on customer feedback, resulting in improved personal performance.
- Collaborated with sales teams to exceed group targets through effective teamwork.
- Built strong relationships with customers and peers, fostering a supportive environment for success.
- Participated in store promotions and events to increase customer engagement.
- Maintained adherence to company initiatives while achieving established goals.
- Understood the importance of sports exercises and lifestyle choices for customer well-being.
Education
Bachelor of Science - PUBLIC HEALTH
The University of Texas At Arlington
Arlington, Texas12-2026
High School Diploma -
Richardson High School
Richardson, Texas05-2022
Skills
- Certified in basic life support (BLS)
- Patient assessment
- Patient care coordination
- Medical terminology
- Clinical and administrative support
- Adaptability
- Effective communication
Certification
BLS CPR and AED Certification, 11/17/25, American Heart Association.
References
Julia Bunton, UT Southwestern Medical Center, Supervisor, Julia.Bunton@utsouthwestern.edu, 469-360-9944
Hobbies and Interests
- Fitness and athletic activities (8 years of volleyball experience.)
- Nutrition and mindfulness
- Personal Development
- Volunteering / Community Outreach
Languages
English (Native)
Affiliations
Texas Department of Family and Protective Services Volunteering -
Provides quarterly/yearly volunteer assistance to support the Foster Family events. I will also participate within in-office assistance to help Social and Case Workers as needed.
Provides quarterly/yearly volunteer assistance to support the Foster Family events. I will also participate within in-office assistance to help Social and Case Workers as needed.
Timeline
CLINICAL STAFF ASSISTANT II
UT Southwestern Medical Center
11.2024 - Current
PRO FIT SALES ASSOCIATE
New Balance DFW
06.2022 - 11.2024
Bachelor of Science - PUBLIC HEALTH
The University of Texas At Arlington
High School Diploma -
Richardson High School