Marie Anderson
Gardena,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Centinela Hospital Medical Center
Inglewood, CA
11.2022 - 03.2023
- Answered phone calls to provide assistance, information and medical personnel access.
- Confirmed patient information, collected copays and verified insurance.
- Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
- Scheduled patient appointments, accounting for physician availability and optimal patient loads.
Bed Control Coordinator
Centinela Hospital Medical Center
Inglewood, CA
04.2007 - 11.2022
- Communicated with patients with compassion while keeping medical information private.
- Completed insurance verifications and claim forms for patient intake and processing.
- Scheduled evaluations and procedures for patients.
- Processed patient intake information and updated medical records prior to treatment.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Scheduled appointments for patients via phone and in person.
- Greeted and admitted patients and visitors for in-patient and out-patient surgeries, testing and procedures and communicated policies and gave directions to proper clinical or waiting area.
- Checked patient information and insurance coverage.
- Addressed patients and visitors professionally, efficiently and empathetically, demonstrated warm, approachable demeanor and kept waiting area orderly, presentable and inviting.
Education
Certificate - Emergency Medical Technology
Southern California Regional Occupational Center
Torrance, CA01.1995
High School Diploma -
Dominguez High School
Compton, CA06.1985
Some College (No Degree) -
Los Angeles City College
Los Angeles, CASkills
- Checking Patient Details
- Checking in Patients
- Insurance Verification
- Transfer Coordination
- Appointment Scheduling
- 50 WPM Typing Speed
- Gathering Information From Patients
- Punctual and Hardworking
- Medical Billing
Accomplishments
- Employee of the Month
- Employee of the Year
Timeline
Administrative Assistant
Centinela Hospital Medical Center
11.2022 - 03.2023
Bed Control Coordinator
Centinela Hospital Medical Center
04.2007 - 11.2022
Certificate - Emergency Medical Technology
Southern California Regional Occupational Center
High School Diploma -
Dominguez High School
Some College (No Degree) -
Los Angeles City College