Patient Accounting Representative
Methodist Medical Center
March 2019 - May 2024
- Explained billing statements and financial obligations to patients and families, ensuring transparency and understanding.
- Verified insurance coverage and coordinated with insurance companies to resolve discrepancies and issues.
- Processed payments and managed financial transactions with accuracy and confidentiality.
- Set up and monitored payment plans tailored to patient needs and financial situations.
- Resolved billing issues promptly, minimizing delays and improving patient satisfaction.
- Maintained patient records in compliance with HIPAA regulations, ensuring confidentiality and data integrity.