TIERNEY PRYOR
Hammond,IN
Summary
Dedicated Healthcare Administration graduate with frontline experience in patient care operations across diverse settings. Skilled in regulatory compliance, documentation accuracy, and service delivery for elderly and medically complex populations. Expertise in interdisciplinary collaboration and patient education. Pursuing Nursing Home Administrator licensure and seeking an Administrator-in-Training position to enhance leadership capabilities in long-term care management.
Overview
12
12
years of professional experience
Work History
Certified Pharmacy Technician
Powers Health Pharmacy
East Chicago, USA
09.2025 - Current
- Support pharmacy operations within a hospital environment serving acute and elderly patient populations
- Participate in the Meds-to-Beds discharge initiative, delivering medications directly to patient rooms across multiple hospital units prior to discharge
- Coordinate with nurses, physicians, and case managers to ensure patients receive medications before leaving the hospital, improving continuity of care and reducing readmission risk
- Provide medication education to patients and caregivers, including dosing instructions, side effects, and adherence guidance
- Resolve insurance issues, copays, and prior authorizations to ensure timely access to medications
- Maintain strict HIPAA compliance while interacting with patients in clinical settings
- Document deliveries and patient interactions according to hospital policies and regulatory standards
- Serve as a liaison between pharmacy services and inpatient care teams
- Meds-to-Beds Program
Certified Pharmacy Technician
CVS Pharmacy
Hammond, USA
04.2025 - 09.2025
- Processed high-volume prescriptions accurately, ensuring adherence to patient safety standards
- Supported patients in retail and drive-through settings, enhancing customer satisfaction
- Troubleshot insurance rejections and coordinated solutions with providers to resolve issues
- Maintain compliance with pharmacy regulations and operational procedures
Certified Pharmacy Technician
Walmart Pharmacy
Chicago, USA
07.2019 - 02.2025
- Ensured medication safety through meticulous preparation and verification processes
- Administered immunizations and maintained regulatory documentation
- Managed insurance billing and patient assistance programs, facilitating smoother patient access to necessary medications
- Delivered medication services to diverse populations, enhancing access for elderly and chronic-care patients
Front-End Lead
Food For Less
Chicago, USA
08.2015 - 12.2019
- Led front-end operations and supervised staff to enhance workflow
- Addressed customer issues and ensured consistent service quality
- Trained and mentored employees, fostering skill development and performance improvement
Home Health Care Aide
Help at Home
Chicago, USA
05.2014 - 11.2016
- Delivered personalized care to elderly and disabled clients in home settings, enhancing comfort and quality of life
- Promoted patient safety and independence, contributing to overall well-being and improved daily living experiences
- Assisted with activities of daily living (ADLs) and mobility
- Maintained comprehensive care logs and collaborated with healthcare providers to ensure continuity of care
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
05-2025
High School Diploma -
Dunbar Vocational Career Academy
Skills
- HIPAA compliance
- Patient services
- Healthcare Operations
- Insurance & Billing Processes
- Records management
- Geriatric Care Support
- Care Coordination
- Discharge Planning Support
- Quality & Safety Initiatives
- Data Entry & Reporting
- Microsoft Office
- Process Improvement
- Interdisciplinary Team Collaboration
- Conflict Resolution
- Long-Term Care Support
Personal Information
Title: State Pharmacy Technician License — Illinois & Indiana, PTCB Certified Pharmacy Technician, CPR Certified — American Red Cross
Licensure Path
Nursing Home Administrator Licensure, In Progress, Actively pursuing state licensure requirements, including Administrator-in-Training program completion
Timeline
Certified Pharmacy Technician
Powers Health Pharmacy
09.2025 - Current
Certified Pharmacy Technician
CVS Pharmacy
04.2025 - 09.2025
Certified Pharmacy Technician
Walmart Pharmacy
07.2019 - 02.2025
Front-End Lead
Food For Less
08.2015 - 12.2019
Home Health Care Aide
Help at Home
05.2014 - 11.2016
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
High School Diploma -
Dunbar Vocational Career Academy