Tierney Reddic
Conroe, Texas
Summary
Dedicated professional with a strong background in staff supervision and workplace safety. Recognized for implementing process improvements that drive efficiency and foster a positive environment, ready to leverage expertise to enhance operations within a dynamic team.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Montgomery County Juvenile Detention
Conroe, Texas
08.2018 - 02.2026
- Supervised daily operations to ensure compliance with safety and security protocols.
- Trained and mentored staff in behavioral management techniques and conflict resolution strategies.
- Implemented process improvements that enhanced workflow efficiency within the detention facility.
- Conducted regular assessments of resident behavior, documenting incidents for further review and intervention.
- Communicate with multiple law enforcement agencies
- Trained new team members on protocols, enhancing overall team performance and compliance.
- Managed conflict resolution among residents, fostering a positive environment for rehabilitation.
- Trained new employees and delegated daily tasks and responsibilities.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
Sales Associate
Nike Clearance Store
Conroe, TX
09.2016 - 08.2017
- Enhanced customer experience by providing product knowledge and personalized service.
- Managed inventory levels and organized merchandise displays to optimize sales.
- Trained new associates on company policies and customer engagement techniques.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX12-2018
Associate of Arts -
Kilgore College
Kilgore, TX08-2016
High School Diploma -
West Rusk
New London, TX05-2014
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Safety awareness
- Team leadership
- Staff supervision
- Positive attitude
- Creative problem solving
- Strong verbal and written communication
- Shift paperwork completion
- Customer-oriented
Timeline
Shift Supervisor
Montgomery County Juvenile Detention
08.2018 - 02.2026
Sales Associate
Nike Clearance Store
09.2016 - 08.2017
Bachelor of Science - Criminal Justice
Sam Houston State University
Associate of Arts -
Kilgore College
High School Diploma -
West Rusk