Tierra Jewitt
Zanesville ,OH
Summary
Dynamic customer service professional with proven reliability and a strong focus on customer satisfaction, honed at Walmart and Wendy's. Expert in conflict resolution and active listening, adept at managing high-pressure situations while maintaining a welcoming environment. Committed to enhancing customer experiences through effective multitasking and teamwork.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
Walmart
Zanesville, OH
07.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Fast Food Cashier
Wendy's
Zanesville, OH
08.2018 - 05.2019
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
Education
Undergraduate - Social Work
Tierra Israel
Zanesville, OHSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Customer complaint resolution
- Multitasking and organization
- Conflict resolution
- Active listening
- Team collaboration
Community service
Service learning at the Christ Table for 20 hours. Meal prepped and served food to the guests.
Timeline
Customer Service Cashier
Walmart
07.2021 - Current
Fast Food Cashier
Wendy's
08.2018 - 05.2019
Undergraduate - Social Work
Tierra Israel