Tierra Jones
Galesburg,IL
Overview
3
3
years of professional experience
Work History
Patient Access Associate
UChicago Medicine Ingalls Memorial Hospital
06.2022 - 11.2022
- Improved patient satisfaction by efficiently registering and verifying insurance information, leading to a streamlined admission process.
- Streamlined patient intake procedures for enhanced efficiency and reduced wait times.
- Enhanced communication with medical staff by accurately documenting and sharing patient information in a timely manner.
- Reduced errors in patient registration by meticulously collecting and inputting data into electronic health records.
Cashier Assistant
Shoe Carnival
11.2019 - 03.2022
- Enhanced customer satisfaction by providing efficient and accurate checkout services.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Education
High School Diploma -
Galesburg-Augusta High School
Galesburg, IL05.2018
Skills
- Medical billing
- Insurance verification
- Cross-functional collaboration
- Workflow optimization
Timeline
Patient Access Associate
UChicago Medicine Ingalls Memorial Hospital
06.2022 - 11.2022
Cashier Assistant
Shoe Carnival
11.2019 - 03.2022
High School Diploma -
Galesburg-Augusta High School