Tierra Kelly
Fircrest
Summary
Motivated individual seeking customer service position where I can leverage excellent communication and problem-solving skills with a strong commitment to providing outstanding service.
Overview
1
1
year of professional experience
Work History
Office Assistant
Clover Park Technical College
10.2025 - Current
- Scheduling appointments for the Dean of Student Success.
- Organized and maintained filing systems efficiently.
- Delivered customer service and information support to students, staff, and faculty.
- Trained interns in essential office skills to enhance team capabilities.
- Recorded meeting minutes for SRR committee discussions.
- Supported Workforce Development team in executing outreach projects and events.
- Adhere to FERPA regulations with regard to student personal information and DSHS confidentiality requirements.
Prep Foods
Whole Foods Market
02.2025 - 10.2025
- Oversaw salad bar operations, ensuring quality and presentation.
- Maintained produce quality for salad bar, adhering to Whole Foods standards.
- Maintained cleanliness in food preparation areas to ensure safety.
- Assisted customers with inquiries, enhancing their experience at the food bar.
Program Assistant intern
Clover Park Technical College
01.2025 - 05.2025
- Greet and triage students interested in securing educational funding, career or community services, and advising/mental health resources.
- As an assistant I assisted students seeking resources through the Workforce Development department.
- Interviewed and selected for the Step By Step Dreams Work Program, which includes 16 weeks of family, job and life skills and career coaching with the goal of permanent and long-term employment as well as financial responsibility and personal growth.
- Program Graduation: 5/20/25
Education
Associates of Applied Technology - Human Services
Clover Park Technical College
05-2026
High school Diploma -
01-2025
Skills
- Data entry
- Customer service
- Appointment scheduling
- Office software
- Customer service
- Confidentiality adherence
- Quick learner
- Professional attitude
- Appointment scheduling
Timeline
Office Assistant
Clover Park Technical College
10.2025 - Current
Prep Foods
Whole Foods Market
02.2025 - 10.2025
Program Assistant intern
Clover Park Technical College
01.2025 - 05.2025
Associates of Applied Technology - Human Services
Clover Park Technical College