Tierra Little
Elizabethtown,PA
Summary
Dependable professional with hands-on experience in mail processing and customer service. Demonstrates reliability and teamwork in fast-paced environments while maintaining operational safety and accuracy standards. Proficient in conflict resolution and communication, contributing to efficient workflow and positive customer interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PSE Mail Processing Clerk
United States Postal Service (USPS)
Harrisburg, USA
04.2026 - Current
- Process and sort large volumes of mail in a fast-paced federal work environment
- Operated mail processing equipment, ensuring adherence to productivity and accuracy standards
- Assisted with package handling and distribution, coordinating workflow to meet operational demands
- Follow USPS safety regulations and operational procedures
- Demonstrated reliability and punctuality, contributing to effective teamwork in daily assignments
Crew Member
Snipes USA
Palm Bay, USA
02.2024 - 06.2024
- Delivered professional customer service and resolved customer concerns efficiently
- Processed transactions while organizing merchandise displays to optimize customer experience
- Supported day-to-day retail operations in a high-volume environment
- Monitored store activity and assisted with loss prevention to enhance safety protocols
Sales Associate
Tempus International
New York, USA
02.2022 - 10.2023
- Achieved sales goals by effectively communicating product benefits and resolving customer concerns
- Promoted products and services through direct customer engagement, enhancing customer awareness
- Built positive customer relationships, fostering loyalty and encouraging repeat business
- Maintained accurate customer and sales records
Receptionist
SYEP
Bronx, USA
06.2021 - 08.2021
- Managed front desk operations, ensuring a welcoming experience for visitors
- Directed incoming phone calls, providing timely assistance with administrative tasks
- Maintained visitor logs and handled confidential information
- Supported scheduling and organized office operations, enhancing workflow efficiency
Education
High School Diploma -
Bronx Theatre High School
Bronx, NY01-2022
Skills
- Customer Service
- Mail Handling Techniques
- Data Entry & Clerical Support
- Conflict Resolution
- Documenting Procedures
- Package Security
- Report Writing
- Team Collaboration
- Time Management
- Safety Protocols
- Cash Handling
- Microsoft Office Suite
- Security Awareness
- Communication Skills
Certification
- Security Guard License, 2025-2027
- Emergency Response Procedures Training
Timeline
PSE Mail Processing Clerk
United States Postal Service (USPS)
04.2026 - Current
Crew Member
Snipes USA
02.2024 - 06.2024
Sales Associate
Tempus International
02.2022 - 10.2023
Receptionist
SYEP
06.2021 - 08.2021
High School Diploma -
Bronx Theatre High School