Summary
Overview
Work History
Education
Skills
Websites
Certification
Work Availability
Quote
Timeline
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Tierra Sims

Durham,NC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Manager

FedEx:Ground
06.2021 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.

Marketing Intern

Carolina Panthers
06.2022 - 12.2022
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Helped with planning and hosting of marketing events.
  • Collaborated with team members to help expand marketing channels.
  • Contributed to mock-ups, email campaigns and social media content.

Operations Team Leader

Amazon
11.2020 - 06.2021
  • Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
  • Assisted with improving revenue and customer numbers by overseeing implementation of diverse sales and service initiatives.
  • Helped to increase sales and customer retention by managing implementation new marketing and service strategies.

Education

Master of Science - Sports Management

Howard University
Washington, DC
05.2026

Bachelor of Science - Business Administration And Management

University of North Carolina At Greensboro
Greensboro, NC
05.2023

Skills

  • Microsoft Office
  • Google Analytics
  • Policy and Procedure Implementation
  • Workflow Planning
  • Market Growth
  • High-Pressure Environments
  • Adobe Systems Adobe Photoshop
  • Supply Chain Distribution
  • Contract Review and Recommendations
  • Accounting
  • Project Management
  • Staff Management
  • Financial Management

Certification

Truist Leadership Certification

Leadership Certificate in diversity and Inclusion

Excel 2010 Certification

Currently Working on NBA agent certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Marketing Intern

Carolina Panthers
06.2022 - 12.2022

Operations Manager

FedEx:Ground
06.2021 - Current

Operations Team Leader

Amazon
11.2020 - 06.2021

Master of Science - Sports Management

Howard University

Bachelor of Science - Business Administration And Management

University of North Carolina At Greensboro

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Tierra Sims