Tierra Wakefield
Westland
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills honed at Ruby Tuesday. Proven ability to manage high-volume dining experiences while ensuring guest satisfaction. Expertise in cash handling and safe food practices, consistently contributing to seamless service and memorable dining events.
Overview
8
8
years of professional experience
Work History
Server
Ruby Tuesday
01.2023 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Banquet Server
Greektown Casino
01.2017 - 12.2022
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Adhered to all health and safety regulations while serving food and beverages.
Education
High School Diploma -
Santaluces Community High School
Lantana, Fl05.2007
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Safe food handling
- Menu memorization
- Food running
- High volume dining
Timeline
Server
Ruby Tuesday
01.2023 - 02.2025
Banquet Server
Greektown Casino
01.2017 - 12.2022
High School Diploma -
Santaluces Community High School
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