Tierra Washington
Los Angeles,USA
Summary
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. 4-year retail background. Knowledgeable about merchandise layouts, sales promotions and customer service. Meticulous attention to detail with creative but disciplined approach to displays.
Overview
8
8
years of professional experience
Work History
Guest Services Representative
Extended Stay America
Gardena
11.2021 - Current
- Delivered above and beyond service to guests by making outside venue reservations and setting up tours
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel
Truck Loader
UPS
Los Angeles, CA
11.2024 - 02.2025
- Loaded and strapped shipments into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout 2 hour shifts.
- Reviewed shipping orders for accurate fulfillment.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Lifted and slid packages weighing up to 80 pounds on conveyor belts to transport items.
- Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
Nursing Assistant
In Home Support Services
Los Angeles
04.2024 - 09.2024
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Security Guard
Executive Surveillance Services
Hollywood
08.2017 - 08.2024
- Operated handheld metal detectors and other surveillance devices to screen individuals entering the facility
- Interacted assertively but non-confrontationally with personnel and the general public
- Responded quickly to incidents and assessed active situations for security concerns
Stock Clerk
T&H Variety Store
Los Angeles
06.2017 - 11.2021
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns
Education
High School Diploma -
Opportunities For Learning
Inglewood11.2018
Skills
- Exotic Service
- Highly dependable
- Fast learner
- Excellent attention to details
- Handling & Package Shipping
- Clear Communication
- Perimeter Patrol
- Customer - Oriented
Awards
- Perfect Attendance
- Outstanding Employee
Timeline
Truck Loader
UPS
11.2024 - 02.2025
Nursing Assistant
In Home Support Services
04.2024 - 09.2024
Guest Services Representative
Extended Stay America
11.2021 - Current
Security Guard
Executive Surveillance Services
08.2017 - 08.2024
Stock Clerk
T&H Variety Store
06.2017 - 11.2021
High School Diploma -
Opportunities For Learning