Tierra (Krys) Munoz
Topeka
Summary
Proven leader and business-savvy innovator, excelled at Loves Travel Stop and Country Stores by maintaining under 10% deli variance, showcasing reliability. Expert in customer service and menu design, blending culinary creativity with market trends for diverse clients. Demonstrates exceptional organizational skills and a competitive focus, driving customer satisfaction and operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
FFC/Customer Service Cashier
Loves Travel Stop and Country Stores
06.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listen to and assist with all staff needs within reason.
- Successfully input needed items into the correct ordering system as well as consistently maintaining a deli variance below 10 percent.
Menu Consultant
Various Restaurants
10.2012 - 08.2022
- Collaborated with chefs and culinary teams to design unique and delicious dishes that aligned with clients'' brand identities.
- Regularly monitored industry developments, staying informed on cutting-edge culinary techniques and adapting them into client projects as needed.
- Conducted thorough market research for identifying emerging food trends, incorporating them into clients'' menus for increased appeal.
- Facilitated collaborative workshops with clients to identify their target audiences, resulting in targeted menu strategies that resonated with customers.
Owner/Operator
Rajin Cajun Creole Food Truck
03.2005 - 07.2010
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Worked with locally sourced products to keep it simple and affordable
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Education
Bachelor of Arts - Culinary Management And Pastry Arts
Art Institutes of Houston
4140 SW Freeway Houston, Texas 7702703-2003
Skills
- Reliability and punctuality
- Customer Focused
- Business savvy
- Competitive and extremely focused
- Natural Leader
Certification
- Food Manager Certification
- Food Truck Owner Operator License
- Certified Advanced Mathematics Tutor
Languages
English
Native or Bilingual
Korean
Professional Working
Spanish
Professional Working
Timeline
FFC/Customer Service Cashier
Loves Travel Stop and Country Stores
06.2024 - Current
Menu Consultant
Various Restaurants
10.2012 - 08.2022
Owner/Operator
Rajin Cajun Creole Food Truck
03.2005 - 07.2010
- Food Manager Certification
- Food Truck Owner Operator License
- Certified Advanced Mathematics Tutor
Bachelor of Arts - Culinary Management And Pastry Arts
Art Institutes of Houston
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