Tiesha Armstrong
Chicago,IL
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Northwestern Memorial Hospital
Chicago, Illinois
05.2024 - Current
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Documented notes during patient visits.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Medical Assistant
Advocate medical group
Chicago
09.2021 - 04.2024
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Medical Assistant
Loretto Hospital
Chicago
08.2016 - 09.2021
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Documented notes during patient visits.
- Administered injections, medications and treatments as directed by the physician.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Positioned patients properly during examination or treatment for comfort and safety.
- Contacted medical facilities to schedule patients for admission.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Education
Conye College
Chicago, IL06-2016
Skills
- Medical office administration
- Intake control
- Phlebotomy
- Check-in coordination
- Patient-focused care
- Patient assessments
- Patient triage
- Immunization administration
- Patient flow management
Timeline
Medical Assistant
Northwestern Memorial Hospital
05.2024 - Current
Medical Assistant
Advocate medical group
09.2021 - 04.2024
Medical Assistant
Loretto Hospital
08.2016 - 09.2021
Conye College
Similar Profiles
Michaela HirdMichaela Hird
Clinical Coordinator, Postpartum at Northwestern Memorial Hospital, Prentice Women's HospitalClinical Coordinator, Postpartum at Northwestern Memorial Hospital, Prentice Women's Hospital
Latasha JohnsonLatasha Johnson
Peer Support Specialist at Northwestern Memorial Hospital, Prentice Women's HospitalPeer Support Specialist at Northwestern Memorial Hospital, Prentice Women's Hospital
Katherine ClemmonsKatherine Clemmons
CF Clinic Coordinator I Project & QI Lead I MRI RN at Northwestern Memorial HospitalCF Clinic Coordinator I Project & QI Lead I MRI RN at Northwestern Memorial Hospital
Maeve NelliganMaeve Nelligan
Patient Care Technician, Orthopedic Unit at Northwestern Memorial HospitalPatient Care Technician, Orthopedic Unit at Northwestern Memorial Hospital
Bianca PettisBianca Pettis
Alumni Coordinator at Beautiful Seed FoundationAlumni Coordinator at Beautiful Seed Foundation