Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at DPH and Amazon. Proven ability to enhance team collaboration and improve operational efficiency. Proficient in electronic health records and committed to maintaining confidentiality while delivering exceptional customer service in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Admin Support II
DPH (Georgia Department of Public Health)
Augusta, GA
01.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Inventory Control Quality Assurance
Amazon
Appling, GA
12.2021 - 06.2025
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Certified Clinical Medical Assistant
DPH (Department of Public Health)- Internship
Augusta, GA
08.2024 - 10.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
Collected and documented patient medical information such as blood pressure and weight.
Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
Education
Certificate - Certified Clinical Medical Assistant
Miller-Motte Technical College
Augusta, GA
12-2024
General Studies
Jefferson County High School
Louisville, GA
05-2009
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Accomplishments
Recognized for going above and beyond the call of duty.
Recognized for outstanding dedication to patient care.
Certification
National Healthcare Association: CCMA, Credential Number: H7F9J6Q4
Timeline
Admin Support II
DPH (Georgia Department of Public Health)
01.2025 - Current
Certified Clinical Medical Assistant
DPH (Department of Public Health)- Internship
08.2024 - 10.2024
Inventory Control Quality Assurance
Amazon
12.2021 - 06.2025
Certificate - Certified Clinical Medical Assistant