Tif McLaughlin
Mooresville,NC
Summary
- Detail-oriented Account Manager with many years of comprehensive experience managing sponsor relationships and growing accounts. Focused on managing accounts systematically to maximize growth. Dedicated professional successful at introducing new products and expanding network connections. Accomplished Account Manager with a proven record of achieving blood donation goals through strategic relationship building and effective training initiatives.
Overview
35
35
years of professional experience
Work History
Account Manager
American Red Cross
Greater Carolinas, NC
04.2020 - Current
- Plan and implement effective strategies to recruit, retain, and manage sponsor organizations and relationships to achieve established blood collection goals.
- Collaborate with academic institutions to create blood donation initiatives.
- Conduct training sessions for college students and faculty on blood drive procedures.
- Achieved all metrics to be promoted three times.
- Ranked #1 Account Manager in the District and #1 individual Account Manager in the Region.
- Recognized for having the highest operational efficiency metric in the District and Region.
- Selected by management to manage key accounts for HBCUs, colleges, and universities.
- Deliver educational programs and presentations to local K-12 schools that result in sponsored blood drives.
- Coordinate and execute multiple tasks encompassing marketing, educational presentations, and comprehensive sales processes from pre-event to post-event.
- Develop and maintain relationships with key accounts to ensure customer satisfaction.
- Provide training and guidance to new Account Managers.
Executive Consultant
Rodan And Fields Skincare (Direct Sales)
Mooresville, NC
03.2014 - 04.2020
- Built a robust nationwide customer base through consistent follow-up and enthusiastic education of product efficacy.
- Trained new consultants on effective business skills and team management.
- Developed and implemented strategic plans to increase organizational efficiency.
- Conducted research on industry trends, competition, and customer needs.
- Created presentations for executive meetings to outline progress and future goals.
Wedding Coordinator
Self Employed
San Dimas, CA
01.2003 - 09.2008
- Utilized meticulous attention to detail, excellent organizational and people skills to help provide unforgettable events.
Account Executive
San Dimas Wedding And Conference Center
San Dimas, CA
08.2001 - 12.2004
- Managed daily operations within The San Dimas Wedding and Conference Center by supporting continuous delivery of excellent services.
- Directly involved in staff recruitment, training, and management.
- Primary onsite representative for all clients.
- My positive attitude, care, and concern for each client, and excellent work ethic helped build the foundation of a thriving conference center.
Sales Associate
RandstadUSA: Vanguard
Pasadena, CA
05.1999 - 08.2001
- Negotiated and closed deals with minimal oversight.
Sales Representative
UCB Pharmaceuticals
Fort Lauderdale, FL
02.1998 - 08.1998
- Secured sales by providing recommendations to promote brand effectiveness and product benefits.
Account Representative
Telco Communications
Fort Lauderdale, FL
03.1996 - 02.1998
- Cold called 20 - 40 prospective businesses per day.
- Made 20-40 telemarketing calls per day.
- Consistently top 10-20% of sales for commercial long distance accounts.
- Top 5% of internet accounts.
- First representative to contract a national association in the southeast district.
- Ranked in top 5% for high volume of new accounts
- Extremely high retention due to personal customer service on all accounts.
Ministry Leader
International Churches of Christ, Inc.
Miami, FL
01.1991 - 02.1996
- Region Leader: directly responsible for the growth and personal development of a 100+ member ministry.
- Youth Ministry: Managed, mentored, and motivated groups of high school and college students. Organized activities, classes, and retreats. Coached members in areas of problem solving and self motivation.
Education
Bachelor of Arts - Organizational Communications
The University of Central Florida
Orlando, FL12.1993
Skills
- Relationship Building
- Problem-Solving
- Account Management
- Teamwork and Collaboration
- Time Management
- Sales Force Software (CRM)
Additional Information
- Volunteer and Youth Leader at the South Florida Church of Christ from March, 1996 to August, 1998.
- Volunteer Youth Leader at the los Angeles Church of Christ from August, 1998 to December, 2003.
- Foster parent in Los Angeles county, California from May, 2000 to September 2001.
- Active member in the "Change a Life Mentoring Program" through Mooresville Graded School District from August, 2012 to June 2018.
- Family Dynamics Certified Marriage Facilitator from 2006 to 2017.
- Vice President for the Executive Board of Camp Swamp a global 501(c)3 organization offering an "unrivaled camp culture" to the young and young-at-heart based out of Athens, Georgia from 2019 to 2023.
American Red Cross Councils and Awards
- Regional Account Manager Goal Achievement Award FY25
- President's Club FY24
- President's Club FY25
- Account Manager and Strategic Business Planning Manager National Advisory Council FY26
- Education National Advisory Council
Timeline
Account Manager
American Red Cross
04.2020 - Current
Executive Consultant
Rodan And Fields Skincare (Direct Sales)
03.2014 - 04.2020
Wedding Coordinator
Self Employed
01.2003 - 09.2008
Account Executive
San Dimas Wedding And Conference Center
08.2001 - 12.2004
Sales Associate
RandstadUSA: Vanguard
05.1999 - 08.2001
Sales Representative
UCB Pharmaceuticals
02.1998 - 08.1998
Account Representative
Telco Communications
03.1996 - 02.1998
Ministry Leader
International Churches of Christ, Inc.
01.1991 - 02.1996
Bachelor of Arts - Organizational Communications
The University of Central Florida